Issue with Address Book

M

Matt Larkin

One of our clients has an office that has a VPN link back to our main office,
but when ever the client trys to open the address book or add a contact they
get a message saying "The connecion to the microsoft exchange server is
unavailable. Outlook must be online or connected to complete this action."
But the computer is connected to the exchange server.? Has anyone has this
issue?
 
M

Milly Staples [MVP - Outlook]

Not an Office issue. What does your IT tech support say is the issue?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Matt Larkin asked:

| One of our clients has an office that has a VPN link back to our main
| office, but when ever the client trys to open the address book or add
| a contact they get a message saying "The connecion to the microsoft
| exchange server is unavailable. Outlook must be online or connected
| to complete this action." But the computer is connected to the
| exchange server.? Has anyone has this issue?
 

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