Issue with Outlook 2003 and OneNote 2007 trial

[jspeas]

Our CEO has been wanting to use OneNote 2007 and got the trial, after
installing and putting desktop search 3.0 on his machine, we started
having issues with Outlook 2003 crashing. When the program would
launch, it would freeze and not load, forcing us to end the task. Upon
rebooting we would be a message saying "Outlook was unable to close
'Archive Folders'" It would then do a check of the files, and then give
an error message saying it is corrupt. It would do this file check
every single time we open outlook.

If we point outlook to a new PST file and let it re-archive, the
problem would go away, but after a while of having desktop search
running and onenote, it would cause outlook to crash again and the new
pst file would be corrupted and we would be back to square one. This
user has a huge inbox as well as tons of subfolders under his inbox. It
seems like the desktop search is killing his archive files, but we need
that in order for OneNote 2007 to function.

Anyone have any ideas why this is happening and what we can do? He is
insisting that we find a way to get OneNote 2007 to work with his
Outlook 2007. We would just go to the full Office 2007, except that our
Email hosting company is not yet ready to migrate to the new Outlook.

Thanks!

Josh Speas
Silver Oak Cellars

 

[jspeas]

Thanks! Hope to hear from you soon.

I've forwarded your question to the team that was responsible for WDS and
OL2003 integration. I'll post back here when I get any response from them.

But I'd advise you to log this as a bug at Connect site (make sure to
provide as many details about the setup as you can, including version stamps
for WDS). You might want to post to Outlook community groups as well.

-Irina

 

[kholil]

Got info from Chris Pratley's OneNote Blog

http://blogs.msdn.com/chris_pratley/archive/2006/05/25/ultimate-onenote-2007.aspx


below are the quote might be help
Some things to try:
1. for good measure, run "Help/Detect and Repair" in office 2003 to clean up
anything that may have gone wrong in that installation
2. uninstall WDS 3.0 from Add/remove programs
3. restart your machine
4. Try to reinstall OneNote 2007.