Issues email notifications

[Rui]

My problem is that in Project server the notifications conected to tasks and
and projects work just fine. But i cant get the notifications to works in
the issues, when Issues are assigned to someone or changed people don get
the notification. I checked de projectserver notifications options and it
all seems to be fine.

How can i solve this problem...?

Thanks in advance
Rui

 

[William Raymond]

Hi Rui,

Go to the PWA home page and click on the "Subscribe to receive e-mail
notifications when items change." link. You might find that a particular
Issues notification is not selected here.

-Bill
--
Microsoft Project MVP
http://www.capstone.com
wraymond at capstone dot com

Project FAQs: http://www.mvps.org/project/

 

[Jon]

Rui, Bill,

I've been having the same problem. I've checked all the
subscription settings and verified SMTP service is running
and changed the schedule time, but issues and
notifications are not going out. What else could it be?

Regards,

Jon

 

[Rui]

how did you get it to work Jon

Rui

I think I have it working now, but I don't get a notice of
docs or issues created by my account, but will get
notified if created by another user account.

does anyone else have input on this?

jon

 

[Rui]

the option
-A new issue is created
-An issue is updated

work just fine the question is when i want to receive only notification of
the issues that arre assingned to me then i uncheck the two previows and
check
-A new issue is assigned to me
-My issues are updated

but this to last options simply dont work, is this a bug of projecserver??
I dont now what else to do...

Rui

 

[SONIA.]

Which MS Project Language are you using?

I had the same problem with the spanish version and after
reporting the error to MS engineers, they have told me it
is a product bug. It will be solved in the SP coming at
the end of the year.

There is a work-around to solve that problem. Let me find
the way to do it and I will post it as soon as possible.

SONIA.