Issues installing junk email reporting tool

P

Penny

On a Windows XP SP2 machine running Office 2003 SP2 I attempted to install
the junk email reporting tool on one of my users machines and after
installing (no errors) I opened up outlook. The icon for the tool isn't
showing up on the toolbar. I looked in disabled items in help/about and it
was disabled for some reason. I enabled it, but the icon still isn't showing
up.

Out of the 50 some successful installations of this tool this is the only
time I encountered this, and I'm not finding any posts that relate to this
particular problem.

I looked at the users options and she doesn't have anything out of the
ordinary setup.
 

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