It Opens Then... It's Stuck

S

Shawn916

Version: 2004
Operating System: Mac OS X 10.3 (Panther)
Email Client: pop

As soon as I open Entourage, it opens to the main display and is fine. Then about 5 seconds later, it's stuck and I can't do anything besides force quit the application.

What can I do??
 
D

Diane Ross

As soon as I open Entourage, it opens to the main display and is fine. Then
about 5 seconds later, it's stuck and I can't do anything besides force quit
the application.

You might need to download the combo updater from Apple and run it again
rather than using Software Update. Doing so overwrites potentially
problem-causing files. Combo updaters will install on the same version as
they¹re applying‹no need to roll back or do a clean install.

Mac OS X Update 10.3.8 (Combo)
<http://support.apple.com/downloads/Mac_OS_X_Update_10_3_8__Combo_>

If that does not help, see this page for solutions to crashes.

Find solutions for crashes, conflicts and general problems with Entourage
<http://www.entourage.mvps.org/troubleshoot/crashes.html>

If you still have problems, you will need to provide more details in order
for us to help.

Steps to help determine where the problem is located.

1) you can eliminate your Identity by creating a new Identity in Entourage
and see if you experience the same problem.

2) if a new Identity still exhibits the same issues, then create a new User
in System Preferences and test Entourage there.

3) If the problems still exist in the new User, it's a problem with your
base OS files. If the combo did not fix, then you might need to do an
"Archive & Install".
 

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