It takes long to open/close word 2000

S

Sean

Hello Everyone

I am using Word 2000 running on Windows XP pro SP2. It takes 40 seconds to
open or close Word document. In Windows 2000 pro, it takes only 3 or 4
seconds. Yet, both systems are running the same Anti-Virus. My AV on XP
does not have the option such as scanning Word when it opens for instance. I
tried to disable all the options available to no avail. I noticed one
difference between Word running on my Windows 2000 pro and Word running on
my XP. When I open Word on my XP, it creates like a shadow with this "~$w"
preceding the name of the document. Word in Windows 2000 pro does not do
this. Maybe this is the source of the problem?

Is there anything I should do to make it open/close as in Windows 2000 pro ?

Thanks for any help.

Sean
 
S

Suzanne S. Barnhill

All Word versions create an "owner" file (~$<filename>.doc) in the document
folder when you create or open a document; see “WD: How Word for Windows
Uses Temporary Files” at http://support.microsoft.com/?kbid=211632

If you are running Norton Corporate Edition and ever had Norton AntiVirus
installed on the problem machine, then the
DLL for the Office Plug-in could still be registered.

Search for : officeav.dll

If you find it then go to Start/Run and run the following command:

regsvr32 /u "<path>\officeav.dll"

Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
 
S

Sean

Thanks Suzanne.

In Windows 2000 pro the (~$<filename>.doc) does not appear when the document
is opened. In Windows XP, it does. If I open 10 Word documents, 10 ~$
shadow documents appear on my desktop which becomes full of them. This does
not happen in W2k.

Regards

Sean

All Word versions create an "owner" file (~$<filename>.doc) in the document
folder when you create or open a document; see “WD: How Word for Windows
Uses Temporary Files” at http://support.microsoft.com/?kbid=211632

If you are running Norton Corporate Edition and ever had Norton AntiVirus
installed on the problem machine, then the
DLL for the Office Plug-in could still be registered.

Search for : officeav.dll

If you find it then go to Start/Run and run the following command:

regsvr32 /u "<path>\officeav.dll"

Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
 
S

Suzanne S. Barnhill

If you're saving documents on the desktop (not ever a very good idea), then
you'll see owner files on the desktop.
 

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