It takes too long time to start the HELP facility

H

Helge V. Larsen

Why does it often take so lloonngg time to start the HELP facility in any MS
Office-2000 program (Word, Excel, Access, VBA editor) ? Sometimes it does
not start at all - but the CPU is used 100 %. In this case I have to kill
the process. It seems to be a general problem since several of my colleagues
have the same problem.

Any idea what is wrong ?
 
M

Mike Williams [MVP]

Helge said:
Why does it often take so lloonngg time to start the HELP facility in
any MS Office-2000 program (Word, Excel, Access, VBA editor) ?
Sometimes it does not start at all - but the CPU is used 100 %. In
this case I have to kill the process. It seems to be a general
problem since several of my colleagues have the same problem.

Any idea what is wrong ?

Are you up to date with Office service packs? Do you have any Word add-ins
installed?


Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
http://groups.google.com/groups?group=microsoft.public
 
H

Helge V. Larsen

I am using :
Windows XP.
Office-2000 (9.0.6926 SP-3).
Word add-ins : Word is not running. I still have problems with help for VBA
in Excel.

Helge
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