R
Richard
In Outlook 2000/ Exchange 2000 I could not find a way to Save an item
without resetting Per-User Read/Unread information on the Public Folder.
Does anyone know whether Outlook 2003/Exchange 2003 has a way round this ?
To explain - the idea is a Public Folder is used as a shared mailbox. A
custom form allows a user to "file" the message by setting the values of a
number of Custom Properties. When they have set the properties the item is
saved by Item.Save. This user has not changed any of the original email
message so to the human mind the message should remain "Read" for whoever
has already read it, but the custom properties are part of the time so
Exchange seems to interpret it as a changed message, and nobody has read the
changed message so it is reset to "Unread" for all users. I want to have the
ability to overwrite whether saving the message should be treated as a new
(unread) message or just an update to an existing message)....
without resetting Per-User Read/Unread information on the Public Folder.
Does anyone know whether Outlook 2003/Exchange 2003 has a way round this ?
To explain - the idea is a Public Folder is used as a shared mailbox. A
custom form allows a user to "file" the message by setting the values of a
number of Custom Properties. When they have set the properties the item is
saved by Item.Save. This user has not changed any of the original email
message so to the human mind the message should remain "Read" for whoever
has already read it, but the custom properties are part of the time so
Exchange seems to interpret it as a changed message, and nobody has read the
changed message so it is reset to "Unread" for all users. I want to have the
ability to overwrite whether saving the message should be treated as a new
(unread) message or just an update to an existing message)....