ITUNES OUTLOOK ADDIN

[its_my_dime]

This software gets added to Outlook EVERY TIME Itunes is run, even if it is
deleted. Find it in Tools - Options - Other - Advanced Options - Com
Addins. It is designed to sync calendars between Outlook and Apple
products.

Searching Google provides many examples of Outlook probems caussed by the
Itunes Outlook Addin (Outlook won't shut down; Outlook remains in task
manager processes; disruption of Outlook Calendar).

Until Microsoft provides a software fix (ideally, an option to lock out com
addins), be prepared to manually delete this program EVERY TIME you use the
Itunes software.

 

[Ken Slovak - [MVP - Outlook]]

The latest versions of that software should be OK, those after the beginning
of this year. I worked with Apple to fix their Outlook problems.

If you disable the addin it will not re-enable itself. I have it on a few
machines here for testing and it hasn't been re-enabled on any of them after
I disabled it.

 

[its_my_dime]

OK. If you start itunes with itunes.exe (need to create your own shortcut
icon), then the add-in won't appear in Outlook

However, if you click on the itunes icon put on the desktop, you get a
windows installer program and that absolutly puts the program back into
Outlook and, in my case, stops Outlook from closing.

Also, deleting or renaming the itunes addin dll file doesn't work; the file
just comes back.

Any thoughts about how to kill the add in completely.

 

[Ken Slovak - [MVP - Outlook]]

Don't uninstall it, just disable it. As long as you don't try to set up a
calendar synch connection or delete an existing one on the iTunes side of
things it won't get re-enabled. You can uncheck it in the COM Add-Ins dialog
to disable it.

That will set the LoadBehavior value in the registry to 2 from 3 (start with
Outlook). If you set that value in the registry to 0 it won't even show up
in the COM Add-Ins dialog.

Do this with Outlook shut down.

To set LoadBehavior type "regedit" in the Start, Run dialog, then press
Enter.

Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\iTunesAddIn.CalendarHelper.

In the right-hand pane select LoadBehavior and right-click on it and select
Modify. Set LoadBehavior to 0. OK the change and close the registry editor.

I usually start the iTunes software when I'm testing with it by plugging the
iPod into a USB port.

 

[Snapper]

Ken Slovak - [MVP - Outlook] wrote...

The latest versions of that software should be OK, those after the beginning
of this year. I worked with Apple to fix their Outlook problems.

If you disable the addin it will not re-enable itself. I have it on a few
machines here for testing and it hasn't been re-enabled on any of them after
I disabled it.

I'm not sure that I understand what this guy is saying.

I wasn't aware of this add-in until I saw this thread. It is indeed an add-in in
Outlook, but OL (2003) doesn't appear to be running abnormally.

What can I do with this add-in? My wife uses my PC for iTunes and her iPod
mainly because hers has problems seeing the iPod. Hardware issues, I think,
which we will resolve with a new PC.

If I uncheck the addin under the com addin menu will it stay unchecked?

Finally, what does "COM" stand for?

Thanks

 

[Ken Slovak - [MVP - Outlook]]

What I'm saying is if you use it use the latest version.

You can disable it and it will stay unchecked if you don't set the iTunes
software to synch your Outlook calendar. That's what the addin does.

COM stands for Component Object Model, a type of Windows programming.

Ken Slovak - [MVP - Outlook] wrote...

The latest versions of that software should be OK, those after the
beginning
of this year. I worked with Apple to fix their Outlook problems.

If you disable the addin it will not re-enable itself. I have it on a few
machines here for testing and it hasn't been re-enabled on any of them
after
I disabled it.

I'm not sure that I understand what this guy is saying.

I wasn't aware of this add-in until I saw this thread. It is indeed an
add-in in
Outlook, but OL (2003) doesn't appear to be running abnormally.

What can I do with this add-in? My wife uses my PC for iTunes and her iPod
mainly because hers has problems seeing the iPod. Hardware issues, I
think,
which we will resolve with a new PC.

If I uncheck the addin under the com addin menu will it stay unchecked?

Finally, what does "COM" stand for?

Thanks

 

[Snapper]

Ken Slovak - [MVP - Outlook] wrote...

You can disable it and it will stay unchecked if you don't set the iTunes
software to synch your Outlook calendar. That's what the addin does.

What does it sync it with? As I don't use any Apple products I am not familiar
with this.

COM stands for Component Object Model, a type of Windows programming.

OK, thanks for that.

 

[Ken Slovak - [MVP - Outlook]]

It synchs with an iPod or iPhone.

Ken Slovak - [MVP - Outlook] wrote...

You can disable it and it will stay unchecked if you don't set the iTunes
software to synch your Outlook calendar. That's what the addin does.

What does it sync it with? As I don't use any Apple products I am not
familiar
with this.

COM stands for Component Object Model, a type of Windows programming.

OK, thanks for that.

 

[Inachu]

Same problem when you have uninstalled Symantec Antivirus......
Our dept install Mcafee Antivirus to catch more spyware.
Even though there are no symantec folders on the pc when we installed
Outlook Symantec was in the COMS add-in..........

This is really really weird.

By what logic or reasoning does this happen?
I am glad to hear Itunes has been fixed of this issue.

 

[sos2day]

Hello --

I've read the posts about the crashing, etc of Outlook 2007 when the iTunes Outlook addin is on. I have the same problem and it's making me crazy. I can't use Outlook because it is crashing immediately upon opening or after I try to read email. There are references in the prior posts about the software having been fixed. So far as I've been able to determine, Outlook hasn't been fixed. Is there a fixed iTunes Outlook addin?

I have an iPhone and the only way to sync it with Outlook is through iTunes. How am I suppose to sync my iPhone without the iTunes Outlook addin working? I'm very confused.

I really appreciate anyone's expertise in this solving this situation.

Thanks.

 

[Diane Poremsky {MVP}]

Outlook does not have a problem that needs to be fixed. iTunes was poorly
written by the Apple developers. You need to install 7.6 or later. See
http://www.slipstick.com/emo/2008/up080117.htm for links to the download.



--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Tobi]

Well, Outlook might come with a fix against bad developers. A notification
with a clear message which add-in causes problems would be a good start.
People who know about COM maybe can solve problems like this. Many people
with a pre installed box don't.

 

[Ben M. Schorr - MVP (OneNote)]

I'm not sure how Microsoft would build such a thing into Outlook, but
perhaps we could try to get together a help article that lists add-ins
that are known to cause problems.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Milly Staples [MVP - Outlook]]

Apple, Apple anything! <g,d&r>

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Ben M. Schorr - MVP (OneNote) asked:

| I'm not sure how Microsoft would build such a thing into Outlook, but
| perhaps we could try to get together a help article that lists add-ins
| that are known to cause problems.
|
|
|| Well, Outlook might come with a fix against bad developers. A
|| notification with a clear message which add-in causes problems would
|| be a good start. People who know about COM maybe can solve problems
|| like this. Many people with a pre installed box don't.
||
|| "Diane Poremsky {MVP}" wrote:
||
||
||| Outlook does not have a problem that needs to be fixed. iTunes was
||| poorly written by the Apple developers. You need to install 7.6
||| or later. See http://www.slipstick.com/emo/2008/up080117.htm for
||| links to the download.

 

[Diane Poremsky [MVP]]

I have a few pages with problematic add-ins for specific problems - toolbars
that won't stick, mail that won't send etc. itunes is on several of the
lists.

Plus an older version was not written correctly by the apple dev and when it
crashed other addins were blamed.
http://www.slipstick.com/emo/2007/up071129.htm#2
http://www.slipstick.com/emo/2008/up080117.htm#1

The add-in that causes the crash can be written to the event viewer, but
knowing exactly which one caused the crash is much harder. The current
problem is not that the add-in crashes outlook, but that it just doesn't
play as well as it should. It would be impossible to know beforehand which
ones are problematic - they can write KB's, but that is only after the
problem is identified, and by that time the vendor often has an update out.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[TexasGirl]

I have Office 2003 and never had any problems with iTunes/crashing Outlook.
However, now that I've done the newer updates, my calendar will upload to my
iPhone, but my iPhone will NOT download to my Outlook calendar on the
computer. I've seen the iTunes addin, and I'd like it to be checked, but it
will NOT stay checked. Can anyone help??

I have a few pages with problematic add-ins for specific problems - toolbars
that won't stick, mail that won't send etc. itunes is on several of the
lists.

Plus an older version was not written correctly by the apple dev and when it
crashed other addins were blamed.
http://www.slipstick.com/emo/2007/up071129.htm#2
http://www.slipstick.com/emo/2008/up080117.htm#1

The add-in that causes the crash can be written to the event viewer, but
knowing exactly which one caused the crash is much harder. The current
problem is not that the add-in crashes outlook, but that it just doesn't
play as well as it should. It would be impossible to know beforehand which
ones are problematic - they can write KB's, but that is only after the
problem is identified, and by that time the vendor often has an update out.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I'm not sure how Microsoft would build such a thing into Outlook, but
perhaps we could try to get together a help article that lists add-ins
that are known to cause problems.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Diane Poremsky [MVP]]

Do they not download at all or download but you can only see them a table
view (such as by category)?

did you install the new iphones update that came out this week? do you have
the most resent version of itunes? (I think its date july 31)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have Office 2003 and never had any problems with iTunes/crashing
Outlook.
However, now that I've done the newer updates, my calendar will upload to
my
iPhone, but my iPhone will NOT download to my Outlook calendar on the
computer. I've seen the iTunes addin, and I'd like it to be checked, but
it
will NOT stay checked. Can anyone help??

I have a few pages with problematic add-ins for specific problems -
toolbars
that won't stick, mail that won't send etc. itunes is on several of the
lists.

Plus an older version was not written correctly by the apple dev and when
it
crashed other addins were blamed.
http://www.slipstick.com/emo/2007/up071129.htm#2
http://www.slipstick.com/emo/2008/up080117.htm#1

The add-in that causes the crash can be written to the event viewer, but
knowing exactly which one caused the crash is much harder. The current
problem is not that the add-in crashes outlook, but that it just doesn't
play as well as it should. It would be impossible to know beforehand
which
ones are problematic - they can write KB's, but that is only after the
problem is identified, and by that time the vendor often has an update
out.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I'm not sure how Microsoft would build such a thing into Outlook, but
perhaps we could try to get together a help article that lists add-ins
that are known to cause problems.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q




Well, Outlook might come with a fix against bad developers. A
notification
with a clear message which add-in causes problems would be a good
start.
People who know about COM maybe can solve problems like this. Many
people
with a pre installed box don't.

:


Outlook does not have a problem that needs to be fixed. iTunes was
poorly
written by the Apple developers. You need to install 7.6 or later.
See
http://www.slipstick.com/emo/2008/up080117.htm for links to the
download.

 

[Markus Bartsch]

Am Fri, 9 May 2008 16:19:44 -0400 schrieb its_my_dime:

This software gets added to Outlook EVERY TIME Itunes is run, even if it is
deleted. Find it in Tools - Options - Other - Advanced Options - Com
Addins. It is designed to sync calendars between Outlook and Apple
products.

Searching Google provides many examples of Outlook probems caussed by the
Itunes Outlook Addin (Outlook won't shut down; Outlook remains in task
manager processes; disruption of Outlook Calendar).

Until Microsoft provides a software fix (ideally, an option to lock out com
addins), be prepared to manually delete this program EVERY TIME you use the
Itunes software.

I found this thread after searching with google.

I also have a problem with the plug in in my outlook 2003 with newest
itunes 7.x

I have to disable the com-add-in otherwise outlook won't close. But without
the plug-in the ipod calendar and contacts are not synced.

As far as i understand what Ken wrote the registry hack only changes the
way this add-in is loaded or not or even hidden and does not show up at
all.

Does anybody have an idea how to keep the itunes add-in enabled and close
outlook?

Just an idea (not tested): If i write two .reg files one with the
LoadBehavior 3 and one with the LoadBehavior 2. So if i have to close my
outlook i just click the .reg to disable the add-in. Would that work as
long as the plug-in itself is not working correctly?

Markus

 

[Diane Poremsky [MVP]]

The load behavior controls it at 'load time' - so as long as you want to
toggle the addin off and on for syncing, it will help the times you don't
need to sync. But - I'd probably just use knockout and wait a few minutes
for outlook to check the pst when it restarts (and avoid closing it at all -
it's open if the computer is running).

Is itunes the only addin?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Markus Bartsch]

Am Sat, 6 Sep 2008 08:28:35 -0400 schrieb Diane Poremsky [MVP]:

The load behavior controls it at 'load time' - so as long as you want to
toggle the addin off and on for syncing, it will help the times you don't
need to sync. But - I'd probably just use knockout and wait a few minutes
for outlook to check the pst when it restarts (and avoid closing it at all -
it's open if the computer is running).

Is itunes the only addin?

Yes, itunes is the only one which causes outlook not to close.

Till now, i disabled the itunes plugin and only activate it when i need a
sync with the ipod.

I sometimes have to close outlook though the pc is running

Markus