I've switched to cable. Why won't my e-mails send from outlook?

[EllieW]

I have switched from dial-up broadband to a cable internet provider (Virgin
Media), and now me e-mails will not sed from outlook, although I recieve them
OK. I think Outlook is still trying to send via my old ISP (Tiscali) but I
don't know what to do to change this. Any ideas?

 

[Peter Foldes]

Contact Virgin Media and ask them for their SMTP set up and enter it accordingly

 

[Milly Staples [MVP - Outlook]]

Contact Virgin to get their server information. Delete the Tiscali
information, create a new profile using Virgin.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
|I have switched from dial-up broadband to a cable internet provider (Virgin
| Media), and now me e-mails will not sed from outlook, although I recieve
them
| OK. I think Outlook is still trying to send via my old ISP (Tiscali) but
I
| don't know what to do to change this. Any ideas?

 

[Vanguard]

I have switched from dial-up broadband

There is no such service.

to a cable internet provider (Virgin
Media), and now me e-mails will not sed from outlook, although I
recieve them
OK.

Well, you changed to a different ISP (or to a different account with
the same one). You will need to use the POP3 and SMTP servers for
your new ISP, or for whomever is your e-mail provider.

I think Outlook is still trying to send via my old ISP (Tiscali) but
I
don't know what to do to change this. Any ideas?

You've never created, defined, or modified accounts in Outlook? Hit
F1 and search on "change e-mail account".

 

[Milly Staples [MVP - Outlook]]

|| I have switched from dial-up broadband
|
| There is no such service.

It is called DSL and is considered broadband.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Vanguard asked:

| || I have switched from dial-up broadband
|
| There is no such service.
|
".

 

[Vanguard]

in message
|| I have switched from dial-up broadband
|
| There is no such service.

It is called DSL and is considered broadband.



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DSL is not dial-up. It is an always-on connection. Yes, you do have
to establish a session but you don't need to do handshaking with a
modem to establish the network connection as with dial-up service.

http://en.wikipedia.org/wiki/Dial-up
http://en.wikipedia.org/wiki/Dsl

You're saying there are DSL providers who supply a broadband session
over a telephone line but require the user to first dial some
telephone number before access to that DSL bandwidth is permitted?