Japanese (Kanji) Characters Coverted to Question Marks

S

Sandip

Hi All,

I have one user who is on Windows XP SP2 Japanese Edition and Office 2003
Japanese Edition.

Our Exchange system is Exchange 5.5 [Build 1960.5] running on Windows NT
4.00.1381.

The problem is that some folder names in Outlook 2003 for the Japanese user
do not appear correctly, the names have been replaced with question marks.

I have done the following to our Internet Mail Service on the Exchange
server but the problem still remains :-

1. Start the Exchange server admin program
2. Open the Internet Mail Service properties
3. Click the Internet Mail tab, under Attachements (outbound), click MIME,
and then click to select the HTML check box
4. Stop and restart the Exchange Server services.

Thanks for your time

Sandip
 

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