Journal Entries not entering automatically

T

Travis

My client is using the journal feature in Outlook 2000 to keep track of the Word and Excel documents that she opens. Recently this feature stopped working. I have checked the settings for the journal and it is configured to record files from Word and Excel. I have also repaired, updated and uninstalled/reinstalled but nothing has helped. If anyone has any suggestions I would greatly appreciate it. Thanks
 

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