Ricardo,
I had this occur also. For me, it appeared to be related to the fact that I
was the owner of several resource accounts and I had added profiles for them
as well as added their mailboxes into my Outlook folders so i could open
their EMails and calendars more readily. As part of this, all access under
all profiles was via my personal ID and password, something I think played a
role in the problem.
To fix it, I had to remove all of the other mailboxes from my personal
Outlook folders AND delete all of the profiles I had INCLUDING my personal
one. Then, I recreated my personal profile but did not create any profiles
for the resources or add their mailboxes under my personal Outlook folders.
Journaling for file saves now works, except for Visio (I still am working on
that).
Interestingly, under the setup I was using, any change I made in the
pernmissions, requests to journal file saves, or other options under one of
the profiles or mailboxes was made to ALL of them as well.
My assumtption is, in my case, using a single ID and password for all of the
profiles and access to add other Mailboxes made it impossible for Outlook to
resolve the question of which journal to store the saves in, and, apparently,
isolate changes to an account to a single account. Not the way one wants it
to work.
tricio