jpeg attachments in Outlook 2003

[Jason Tooley]

Has anyone recently started getting jpeg attachments that display as only a
red x when viewed using Outlook 2003, but display normally with Outlook 2007?
We have only started noticing it for about a week.

 

[Jeff W.]

We are having the same problem. Seems to be attachments from Mac users. I
think that I have tracked it to KB945432 being installed. Uninstalling that
update seems to fix the problem, but that isn't a real resolution. Here's
hoping that increased postings gets this addressed.

 

[Jason Tooley]

Through some experimentation we have found that this is limited to Office 03.
The couple of us here that are evaluating Office 07 can see open/view the
images without any problems.

 

[Jeff W.]

And that is due to KB945432 not being offered to Office 2007 at this time.
ASFIK

 

[rob]

This appears to be due to the Update KB945432. I first noticed it on JPEG
files from Mac users. After looking at the saved attachements with a hex
editor, it's clear that the "MacBinary" 128 byte header which is glommed onto
the front of the JPEG file when the attachment is sent by the Mac is not
being stripped off by outlook as it should be.

This is not limited to JPEGS, but is happening on any attachment sent from a
Mac. Any saved Mac attachment which I inspect in the hex editor as the 128
Byte MacBinary header attached.

Some applications are able to ignore the invalid header, but most cannot
handle it.

It's a major problem that MS should be putting at the top of their list.

Uninstall KB945432, or use a hex editor to strip the first 128 Bytes off of
any Mac attachment (works fine then). But it's pain.

 

[David]

http://support.microsoft.com/kb/951678/