jpg and bmp photos are converted to unrecognized characters in ema

[Kelysha]

My incoming emails are supposed to include bitmap images. Instead, all I see
are garbled unrecognized characters! I'm using Outlook 2003 on a Toshiba
laptop running Vista

 

[Brian Tillman [MVP - Outlook]]

My incoming emails are supposed to include bitmap images. Instead, all I
see
are garbled unrecognized characters! I'm using Outlook 2003 on a Toshiba
laptop running Vista

One common cause of this is scanning your mail with an anti-virus or -spam
add-in. Uninstall your AV program and reinstall it without the mail scanning
feature.