junk email box has a red circle with a line throught it

C

Cheryl W

Just today, my junk email box has a red circle with a line through it and all
of my junk email is going to my in box. My junk email filter is set on
"high" and I have no email rules. I changed the filter from "low" to "high"
to see if that was the issue. I'm totally stuck.

Cheryl W
 
R

Roady [MVP]

So your spam is filtered out and your Junk Email folder shows the correct
icon. What's the issue?
 
C

Cheryl W

Cheryl W said:
Just today, my junk email box has a red circle with a line through it and all
of my junk email is going to my in box. My junk email filter is set on
"high" and I have no email rules. I changed the filter from "low" to "high"
to see if that was the issue. I'm totally stuck.

Cheryl W
Click to expand...


the problem is that all of my junk email is going to my in box
 
C

Cheryl W

Roady said:
Verify that your own address is not in the Safe Recipients list.
Click to expand...

Thanks for your response, Randy. But I checked, and my email address is NOT
added as a safe address - in fact I have nothing added as a safe address
 

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