Junk Email Filters

[Simon]

HI

I currently run outlook 2007 on my windows xp pc.

Despite regular updates, the junk email set to the highest level and an
extensive blocked senders list my junk email filter does not work.

I had this problem with the previous version of outlook (2003) prior to
the upgrade. I cannot find any support online.

Any suggestions please.

Many thanks

Simon

 

[Uncle Grumpy]

Despite regular updates, the junk email set to the highest level and an
extensive blocked senders list my junk email filter does not work.

Uninstall the Junk filter (Control Panel: Add or Remove Programs)

Go to Windows Update and reinstall it

 

[Simon]

Uninstall the Junk filter (Control Panel: Add or Remove Programs)

Go to Windows Update and reinstall it

Thanks for the advice but I can't see any reference to junk filter in
any area of my control panel in add or remove programs.

Am I being stupid or is it right under my nose?

 

[Uncle Grumpy]

Thanks for the advice but I can't see any reference to junk filter in
any area of my control panel in add or remove programs.

Am I being stupid or is it right under my nose?

Look at the top of the listing... check "show updates".

 

[bourne]

Simon <[email protected]> wrote:

Look at the top of the listing... check "show updates".

Are you talking about uninstalling the Junk E-Mail feature itself, or a
filter update? I don't believe you will find an entry in add/remove
programs to remove the Junk Mail "feature" of Outlook.

 

[Uncle Grumpy]

Are you talking about uninstalling the Junk E-Mail feature itself, or a
filter update? I don't believe you will find an entry in add/remove
programs to remove the Junk Mail "feature" of Outlook.

If "Show Updates" is checked, it's obviously an UPDATE.

Such an update appears every month. If you UNinstall it, you have
effectively uninstalled the filter itself.

No matter.

What I told the OP to do WILL fix the problem. He might have to do it
again sometime. I've done it maybe 3 times in the past 18 months.

 

[bourne]

If "Show Updates" is checked, it's obviously an UPDATE.

Right, but in your first post you said "Uninstall the Junk filter".

If you UNinstall it, you have effectively uninstalled the filter itself.

It sounds like you are saying that removing the junk filter update will
disable/remove the entire junk mail filter feature. Have you tested to know
that for a fact, or are you just making an assumption?

 

[Uncle Grumpy]

Right, but in your first post you said "Uninstall the Junk filter".


It sounds like you are saying that removing the junk filter update will
disable/remove the entire junk mail filter feature. Have you tested to know
that for a fact, or are you just making an assumption?

Ummm... since UNinstalling it and then REinstalling it fixes the
problem... WHO THE **** CARES BOZO?

I answered the OP's question and what I told him to do will work.

And it will work EVERY time the junk mail filter stops working.

 

[bourne]

Ummm... since UNinstalling it and then REinstalling it fixes the
problem... WHO THE **** CARES BOZO?

LOL! Take it easy.

 

[Roady [MVP]]

Verify that you don't have your own address listed as a Safe Recipient.

There is no need to keep an extensive block list since junk addresses in
general are only used once. Only add an address when you repeatedly get Junk
Email from the same address and the filter doesn't block it on its own
already.

 

[Brian Tillman]

Look at the top of the listing... check "show updates".

You are being less than accurate in your wording. This will not, and I
quote from your earlier post, "uninstall the Junk filter". It will allow
the uninstall of the most recent update.

It's a terrible thing to be both grumpy and wrong.

 

[Brian Tillman]

It sounds like you are saying that removing the junk filter update
will disable/remove the entire junk mail filter feature. Have you
tested to know that for a fact, or are you just making an assumption?

Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail folter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem. Uncle Grumpy could have been less terse and explained
that.

 

[bourne]

bourne <[email protected]> wrote:

Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail folter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem. Uncle Grumpy could have been less terse and
explained that.

Thanks Brian. I guess they don't call him Grumpy for nuthin

 

[Stephen Prior]

Help.....I am able to receive and send email fine. I am trying to get the
same for my wife. I have gone through the same procedure for her as I did
for myself ie in 'accounts' and 'add' I entered all the necessary fields
for her. In the 'accounts' box, both accounts show, mine as
pop.tools.sky.com(default).....her's as pop.tools.sky.com(1) .
When I click on 'send/ recv', my account is searched and mail
delivered.....then I get a 'LOG ON' box asking for a pasword for her and no
matter how many times
I click OK, it will not check for email for her. PLEASE HELP!

 

[Brian Tillman]

Help.....I am able to receive and send email fine. I am trying to get
the same for my wife. I have gone through the same procedure for her
as I did for myself ie in 'accounts' and 'add' I entered all the
necessary fields for her. In the 'accounts' box, both accounts show,
mine as pop.tools.sky.com(default).....her's as pop.tools.sky.com(1) .
When I click on 'send/ recv', my account is searched and mail
delivered.....then I get a 'LOG ON' box asking for a pasword for her
and no matter how many times
I click OK, it will not check for email for her. PLEASE HELP!

Are you using separate Windows logins? If not, are you using separate mail
profiles? What version of Outlook? Describe ALL the steps you're using to
create each account.