Junk Email folder moved itself

K

Kimi

For some reason the Junk Email folder moved itself as a sub-folder to the
Deleted Items folder. When I try to move it back I get a message that this
folder can't be moved. Any suggestions. I am afraid to empty my deleted
items folder in fear that it will delete this folder.
 
M

Milly Staples [MVP - Outlook]

Try starting Outlook one time with the /resetfolders switch.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

For some reason the Junk Email folder moved itself as a sub-folder to the
Deleted Items folder. When I try to move it back I get a message that this
folder can't be moved. Any suggestions. I am afraid to empty my deleted
items folder in fear that it will delete this folder.
 
B

Bob I

Click Start, Run, put in the box Outlook.exe /resetfolders

and click OK
How do I do that?

:

Try starting Outlook one time with the /resetfolders switch.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

For some reason the Junk Email folder moved itself as a sub-folder to the
Deleted Items folder. When I try to move it back I get a message that
this
folder can't be moved. Any suggestions. I am afraid to empty my deleted
items folder in fear that it will delete this folder.
 
K

Kimi

I tried to reset, and it didn't work. I tried to re-create the Junk E-mail
but it doesn't have the same functionality as the original. Any suggestions?

Bob I said:
Click Start, Run, put in the box Outlook.exe /resetfolders

and click OK
How do I do that?

:

Try starting Outlook one time with the /resetfolders switch.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

For some reason the Junk Email folder moved itself as a sub-folder to the
Deleted Items folder. When I try to move it back I get a message that
this
folder can't be moved. Any suggestions. I am afraid to empty my deleted
items folder in fear that it will delete this folder.
 
M

Milly Staples [MVP - Outlook]

Try start->run->outlook.exe /resetnavpane

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kimi asked:

| I tried to reset, and it didn't work. I tried to re-create the Junk
| E-mail but it doesn't have the same functionality as the original.
| Any suggestions?
|
| "Bob I" wrote:
|
|| Click Start, Run, put in the box Outlook.exe /resetfolders
||
|| and click OK
||
|| Kimi wrote:
||
||| How do I do that?
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||
|||| Try starting Outlook one time with the /resetfolders switch.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| |||| For some reason the Junk Email folder moved itself as a sub-folder
|||| to the Deleted Items folder. When I try to move it back I get a
|||| message that this
|||| folder can't be moved. Any suggestions. I am afraid to empty my
|||| deleted items folder in fear that it will delete this folder.
 

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