Brian, Thank you for your response. I'm not sure what it means to
"subscribe"
to an IMAP inbox, but from what I can tell, I am not subscribed. After
selecting the relevant IMAP inbox, I chose Tools/IMAP Folders from
Outlook's
menu and no folders appear in either the All or Subscribed tabs. However,
the
item "When displaying hierarchy in Outlook, show only subscribed folders"
is
checked.
Outlook will monitor all the folders to which you subscribe and keep them
updated.
Despite not being subscribed, in Outlook's Navigation pane I am able to
see
and access all of the relevant IMAP folders
Outlook will not populate the local copy of unsubscribed folders until you
actually visit them, or at least that's how it seems to work for me.
Frankly, I think Outlook's IMAP implementation is a tad arcane.
(i.e., Drafts, Inbox, Saved, Sent
Items, Spam, VOICEMAIL, and Search Folders). I have no idea what the
latter
two are.
"Spam" is not an Outlook folder per se; i.e., Outlook created it only
because it exists on the mail server. It has no special significance to
Outlook. All PSTs contain the Search Folders folder and usually three
predefined subfolders so that you can see in a single view any messages in
the folder set that match the search criteria of the search folders. It
makes it each to find the messages that match the search.
My IMAP account is Compuserve and I don't believe that I have any
spam blocking set. Even if I unknowingly do have some CS blocking in
effect,
I'm not interested in those blocked item. I only want the items that show
up
in my CS Inbox and that I flag as Junk to move to my Junk Folder.
Usually that happens automatically.
And that's where my confusion lies. My Outlook seems to have two accounts
(which I guess correspond to 2 PST files):
Not necessarily. A PST is just a data store. By default, HTTP and IMAP
accounts always get their own unique folder sets (PSTs), but even with zero
accounts defined in Outlook you always need at least one PST which will be
the default PST. IMAP PSTs can never be the defaults so when you have an
IMAP account you'll always have at least two PSTs.
"Personal Folders" and the email
address of my CS account. Both of these have Drafts, Inbox, Sent Items,
VOICEMAIL, and Search Folders.
VOICEMAIL is not a predefined Outlook folder. You must have created the one
in "Personal Folders" (the default PST) yourself.
"Personal Folders" has "Saved Mail" as opposed
to CS's "Saved" folder and "Junk E-Mail" as opposed to CS's "Spam".
"Saved Mail" also is not a predefined Outlook folder. Are you using an
English language Outlook or are you translating the folder name from another
language. Perhaps you mean "Sent Items" and not "Saved Mail".
In addition "Personal Folders" has a bunch of folders with no CS
equivalent:
Deleted Items, Outbox, Quarantine, and RSS Feeds.
"Quarantine" also is not a predefined Outlook folder. You must have an
antivirus add-in that created it.
I automatically receive my CS emails in the CS Inbox - headers only.
As long as you have your send/receive group defined to download headers
only, Outlook's Junk E-mail filter cannot work. It is required that you
configure Outlook to download the entire message.
Nothing shows up in my "Personal Folders" Inbox.
You have no account that delivers to your default folder since you have only
a single IMAP account.
When I reply to a CS email, the reply passes through my "Personal Folders"
Outbox
Normal. Outgoing messages will always pass through the delivery location
(i.e., default) Outbox.
and goes into both my CS and Personal Folders "Sent Items".
Usually done by a rule. Do you have a rule defined?
When I delete an email, it immediately disappears from my CS Inbox
(Current
View - Hide Messages Marked For Deletion) and eventually ends up in my
"Personal Folders" Deleted Items folder. --- I don't understand why this
delay occurs, either.
I can't explain why they'd eventually wind up in your default Deleted Items
folder. The only items that should wind up there are items you delete from
that folder set. IMAP accounts have no Deleted Items folder. IMAP simply
doesn't implement one. Instead, messages you "delete" are just marked for
deletion and you must click Edit>Purge Deleted Items to physically remove
them from the server. The view you are using just hides messages you've
marked. It doesn't actually do anything with them.
My Junk Mail Filtering is set to "Move the most obvious junk e-mail to the
Junk E-Mail folder". Yet, nothing is going into that folder. If I
right-click
on an Inbox email, select "Junk E-Mail" and "Add Sender to Blocked
Sender's
List", that email address gets added to the Blocked Sender's List, but the
email remains in the Inbox. I can manually move the email to the "Personal
Folders" Junk E-Mail folder, but whether I do that or just delete it,
subsequent emails from the same sender still appear in my CS Inbox.
I do not believe that for IMAP folders the adding of an address or domain to
the Blocked Sender list will cause the Junk E-mail filter to move the item
as it does for your default folders. As I said before, however, the Junk
E-mail filter cannot work on IMAP accounts unless you download the entire
message.
These articles, updates, and hotfixes may also be of interest to you:
http://support.microsoft.com/kb/950219
http://support.microsoft.com/kb/957692
http://support.microsoft.com/kb/919200