Junk filter not filtering!

[emilfalcon]

Hi,

I'm having problems with the junk email filter. It's set on high
protection, but none of my emails are getting filtered. What seems to
be happening is that junk email is received, sent to the junk mail
folder, but then immediately moved to one of my other folders as
specified in one of my other 7 custom e-mail filtering rules that I
have created. I use the custom email filtering rules to sort out emails
received from different accounts into different folders, so what I
really need is that either the junk email filtering kick in after all
the custom rules have been processed or else that no other rules are
processed on an email after the junk filter has determined that the
email in question is actually junk. Neither of these seem to be
available options either in the custom rules or the junk mail filter
options.

Does anyone have any advice on how to solve this problem?

Thanks!

 

[emilfalcon]

I just wanted to specify that I'm using Outlook 2003 with the latest
junk mail filter update

 

[Diane Poremsky [MVP]]

if you have the latest sp installed, the rules run after the junk filter and
will not move the messages from the junk folder, so either you are not up to
date or something else is wrong.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[emilfalcon]

I installed the latest service pack and things are working fine now,
thanks!