Junk Mail box moved itself

[Kimi]

My Junk Email box moved itself as a sub folder to the Deleted Items folder.
If I try to move it, I get an error that says this folder can't be moved. I
am also afraid to empty the Deleted Items folder in fear that the Junk mail
box will be deleted as well. Any suggestions?

 

[Brian Tillman]

My Junk Email box moved itself as a sub folder to the Deleted Items
folder. If I try to move it, I get an error that says this folder
can't be moved. I am also afraid to empty the Deleted Items folder
in fear that the Junk mail box will be deleted as well. Any
suggestions?

Try starting Outlook once with the /resetfolders command switch.

 

[Kimi]

How do you do that?

Try starting Outlook once with the /resetfolders command switch.

 

[Brian Tillman]

How do you do that?

With Outlook closed, click Start, then Run. Enter:

outlook.exe /resetfolders

in the Open field. Click OK. Make sure you include the space before the
slash.

 

[Kimi]

I tried to reset, and it didn't work. I tried to re-create the Junk E-mail
but it doesn't have the same functionality as the original. Any suggestions?

 

[Brian Tillman]

I tried to reset, and it didn't work. I tried to re-create the Junk
E-mail but it doesn't have the same functionality as the original.
Any suggestions?

Are your folders in a PST or on an Exchange server?

 

[Kimi]

OK, now the junk mail box has been deleted. Is there a way to re-create it
so it works the way the original one did? Should I just reinstall my Outlook?

 

[Brian Tillman]

OK, now the junk mail box has been deleted. Is there a way to
re-create it so it works the way the original one did? Should I just
reinstall my Outlook?

And the /resetfolders command switch doesn't fix that?

 

[Kimi]

Nope, it doesn't bring it back. It has been deleted.

 

[Kimi]

Hey Brian,

IT WORKED!!! Thanks so much!!!!

Nope, it doesn't bring it back. It has been deleted.

 

[Brian Tillman]

Nope, it doesn't bring it back. It has been deleted.

Have the Exchange admin restore the mainbox.