Junk Mail Folder

[lafano]

The email messages in my Junk Mail Folder cannot be seen or displayed or
accessed. And, I cannot move my regular mail into my Junk Mail Folder.
Any suggestions in making my Junk Mail Folder functional again?

 

[Roady [MVP]]

The lack of detail in your post prevents us from giving us a more direct or
precise answer.

Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)
-any errors in their exact wording as they are presented to you.

 

[lafano]

Sorry about not providing all of the info.
I have Outlook 2007 and my mail account is POP3 (dsl with At&t).
One of the problems exists when I try dragging mail into the junk mail
folder and it responds with the following message "cannot move this item -
the file c:|.pst is in use and cannot be accessed.
And existing 30 messages in my Junk Mail folder can no longer be displayed.
It states "there is either a problem connecting to server, or error occured"
and at times it states "the messaging interface has returned an unknown
error."
Thanks much for your assistance.

 

[Roady [MVP]]

At this point I would start with scanning your pst-file for errors.
See http://www.msoutlook.info/question/77

 

[lafano]

Thanks so much. However, do you know the exact file (address) to scan.
I am a novice, therefore, I apologize for coming across real dumb.

 

[lafano]

Please disregard my priro message. I was able to find the right file and
your suggestion worked. The Junk Mail folder is now working correctly.