Junk mail problem with Entourage

[Kennycr1]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Almost all of my incoming mail has suddenly started going into the junk email box. I've tried altering the settings, even to zero, but it makes no difference. Any ideas would be appreciated.

KC

 

[William Smith [MVP]]

Almost all of my incoming mail has suddenly started going into the
junk email box. I've tried altering the settings, even to zero, but
it makes no difference. Any ideas would be appreciated.

Only three things in Entourage can automatically move messages: Rules,
Junk E-mail Protection and the Mailing List Manager.

Check each of the menu items under the Tools menu for something that's
moving your messages to your Junk E-mail folder.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

Almost all of my incoming mail has suddenly started going into the junk email
box. I've tried altering the settings, even to zero, but it makes no
difference. Any ideas would be appreciated.

You must have a rule that is moving the message. The most likely culprit is
the Mailing List Manager (MLM). It's very easy to set up a MLM rule by
accident, when you are marking a message as 'not junk'. The wording of that
dialog is ambiguous to say the least. Check if there is an MLM entry (look
for MLM entries under the tools menu) with the incorrect destination folder
as the target folder. Mailing List Manager rules run before your other
rules.

 

[Kennycr1]

You must have a rule that is moving the message. The most likely culprit is
the Mailing List Manager (MLM). It's very easy to set up a MLM rule by
accident, when you are marking a message as 'not junk'. The wording of that
dialog is ambiguous to say the least. Check if there is an MLM entry (look
for MLM entries under the tools menu) with the incorrect destination folder
as the target folder. Mailing List Manager rules run before your other
rules.

Great. Thanks. Working now.

Kenny

 

[mnpatriot]

Almost all of my incoming mail has suddenly started going into the junk email box. I've tried altering the settings, even to zero, but it makes no difference. Any ideas would be appreciated.

KC

I'm having the same problem. I've check the three items as mentioned and no help. Maybe an update has caused this?

 

[Diane Ross]

I'm having the same problem. I've check the three items as mentioned and no
help. Maybe an update has caused this?

No, the update did not cause this. You must have a rule that is moving the
message. The most likely culprit is the Mailing List Manager (MLM). It's
very easy to set up a MLM rule by accident, when you are marking a message
as 'not junk'. The wording of that dialog is ambiguous to say the least.
Check if there is an MLM entry (look for MLM entries under the tools menu)
with the incorrect destination folder as the target folder. Mailing List
Manager rules run before your other rules.

Happy Holidays!

 

[Jennie]

My Junk is going into my inbox (other way round to the above) In my MLM there is only one entry and this is a legitimate mail from a holiday company. Help?

 

[Michel Bintener]

If it is a different problem, please create a new post.

Did you open the MLM rule to see whether the rule is still properly
configured? Also, check Tools>Rules for regular rules that might cause the
problem.

My Junk is going into my inbox (other way round to the above) In my MLM there
is only one entry and this is a legitimate mail from a holiday company. Help?

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***