Just installed microsoft office update andwhen I opened Entourage, all emails and accountswere delet

T

theboynton

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Just installed microsoft office update and when I opened Entourage, all emails and accounts were deleted, and I was given the "first time user" wizard.
 
A

Adam Bailey

Just installed microsoft office update and when I opened Entourage, all
emails and accounts were deleted, and I was given the "first time user" wizard.

Entourage's data is saved in your Documents folder under Microsoft User
Data > Office 2008 Identities. The first thing you should do is see if
your old Identity is there, or if it has been moved somewhere. Use
Spotlight to see if there are any other copies of your Identity.

If your Identity is still there, it's possible you just need to chose
Switch Identity from the Entourage menu to get back to it.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top