Just sends copies of emails to deleted items

[Stephen]

I am using outlook and when I recieve an email, everything is fine until I
try to delete it. If I press delete or right click delete, all the program
will do is put a strikethrough the email in my inbox and send a copy of the
original email to deleted items. I know there is a way for outlook to
automatically send the entire email out of my inbox and into deleted items
and not do all of this strikethrough nonsense, but for the life of my I
cannot figure out where that setting is. Any ideas?

 

[jazzmaninit]

I am using outlook and when I recieve an email, everything is fine until I
try to delete it. If I press delete or right click delete, all the program
will do is put a strikethrough the email in my inbox and send a copy of the
original email to deleted items. I know there is a way for outlook to
automatically send the entire email out of my inbox and into deleted items
and not do all of this strikethrough nonsense, but for the life of my I
cannot figure out where that setting is. Any ideas?

Hi steve

Maybe this will help
This procedure is available in messages only if you use Microsoft Outlook
Rich Text as your message format.

Select the text that you want to display with strikeout marks.
On the Format menu, click Font.
Select or clear the Strikeout check box.

If you are using word as the editor. Check in there.

 

[Brian Tillman]

I am using outlook and when I recieve an email, everything is fine
until I try to delete it. If I press delete or right click delete,
all the program will do is put a strikethrough the email in my inbox
and send a copy of the original email to deleted items.

It appears you are using an IMAP account and IMAP accounts just don't have
"Deleted Items" folders (that have any particular meaning). When you click
Delete for a message in an IMAP account, the message is only marked for
deletion, denoted with an overstrike. You can then remove the message from
the server with Edit>Purge Deleted Messages.

 

[Mary]

You need to purge IMAP deleted messages from the server. From Help--When you
mark an item on an IMAP (IMAP (Internet Message Access Protocol): Unlike
Internet e-mail protocols such as POP3, IMAP creates folders on a server to
store/organize messages for retrieval by other computers. You can read
message headers only and select which messages to download.) e-mail server
for deletion, it is displayed in strikethrough text in the header list. To
permanently delete the items marked for deletion, do the following: On the
Edit menu, click Purge Deleted Messages.