Just upgraded OfficeXP to Office2003, blew out my Palm settings....help

[Bob Doyle]

I now get this in the log:
ERROR: 80040502
Failed to locate correct profile. Please close Outlook, open Outlook, and
synchronize again.

11434: BaseConduit
601: BaseConduit

ERROR: 80040502
Incorrect StoreID

11552: BaseConduit

Outlook Calendar synchronization failed
Conduit 'Outlook Calendar' Error: Unknown error. (FFFF)
-- Outlook Contacts
User: RJ Kring
Version: 3.1.3 Pro

ERROR: 80040502
Failed to locate correct profile. Please close Outlook, open Outlook, and
synchronize again.

11434: BaseConduit
601: BaseConduit

ERROR: 80040502
Incorrect StoreID

11552: BaseConduit

Outlook Contacts synchronization failed
Conduit 'Outlook Contacts' Error: Unknown error. (FFFF)
-- Outlook Tasks
User: RJ Kring
Version: 3.1.3 Pro

ERROR: 80040502
Failed to locate correct profile. Please close Outlook, open Outlook, and
synchronize again.

11434: BaseConduit
601: BaseConduit

ERROR: 80040502
Incorrect StoreID


Any tips? THANKS!
Bob

 

[Milly Staples [MVP - Outlook]]

Try a new profile in Outlook. If this does not work, then try posting to a
Palm group for assistantce.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Bob Doyle <[email protected]> asked:
| I now get this in the log:
| ERROR: 80040502
| Failed to locate correct profile. Please close Outlook, open
| Outlook, and synchronize again.
|
| 11434: BaseConduit
| 601: BaseConduit
|
| ERROR: 80040502
| Incorrect StoreID
|
| 11552: BaseConduit
|
| Outlook Calendar synchronization failed
| Conduit 'Outlook Calendar' Error: Unknown error. (FFFF)
| -- Outlook Contacts
| User: RJ Kring
| Version: 3.1.3 Pro
|
| ERROR: 80040502
| Failed to locate correct profile. Please close Outlook, open
| Outlook, and synchronize again.
|
| 11434: BaseConduit
| 601: BaseConduit
|
| ERROR: 80040502
| Incorrect StoreID
|
| 11552: BaseConduit
|
| Outlook Contacts synchronization failed
| Conduit 'Outlook Contacts' Error: Unknown error. (FFFF)
| -- Outlook Tasks
| User: RJ Kring
| Version: 3.1.3 Pro
|
| ERROR: 80040502
| Failed to locate correct profile. Please close Outlook, open
| Outlook, and synchronize again.
|
| 11434: BaseConduit
| 601: BaseConduit
|
| ERROR: 80040502
| Incorrect StoreID
|
|
| Any tips? THANKS!
| Bob

 

[Jeff Cohn]

I had the same thing happen. Did you try reinstalling Palm software?