Just upgraded to XP and having problems with Snapshot viewer

J

JulieG

I have user that has just upgraded to Office-XP. He has created a report from a MS-Access database and wants to export into Snapshot. But he gets an error ' will not create, insufficient disk space to create temporary work files' clear some space. But he never got this error before? I think he has upgraded from W98

We have tried on another PC with 13mb of space and got the same erro

Any help will be very much appreciate
Thanks
 
J

JulieG

The issue is importing a file into Snapshot. I didn't make this clear in the title
 
W

Wayne Morgan

13 MB is NOT a lot of disk space, but should be sufficient for most reports.
You mention that the user upgraded to Office XP but had Windows 98 before.
Did they upgrade both Office and Windows? If so, from what to what if each?

Close all programs and go to the %temp% and %windir%\temp folders and delete
any files you find there. Depending on your operating system, these may both
be the same folder. If the OS is Win2k or WinXP, they will be different
folders. Also, right click the Internet Explorer icon on the desktop. Choose
Properties, Delete Files..., check the "Delete all offline content" box, and
click Ok. This will delete the files in the temporary internet cache. Has
this cleaned up enough disk space?

Another possiblilty is that you're not out of disk space, but that you don't
have permissions to write to the necessary folder. If you just installed
Win2k or WinXP and you used the NTFS file system, did anyone play with the
default Security permissions?

--
Wayne Morgan
MS Access MVP


JulieG said:
I have user that has just upgraded to Office-XP. He has created a report
from a MS-Access database and wants to export into Snapshot. But he gets an
error ' will not create, insufficient disk space to create temporary work
files' clear some space. But he never got this error before? I think he has
upgraded from W98.
 
W

Wayne Morgan

Ok, if the OS is Win2k and you only have 13 MB of free disk space, then
you're out of disk space. This may not be the problem, but if it isn't, it
will be shortly.

--
Wayne Morgan
MS Access MVP


JulieG said:
The user was running W2K and Office-2K. We just upgraded to Office-XP and
left the O/S as W2K
 

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