Just when I thought I could troubleshoot any font problem...

[nhaims]

Here's what's befuddling me now:

Working on a company's networked, ostensibly identical OS9 machines
running PowerPoint 2001...

I create a presentation on one computer using standard Mac Helvetica,
it works fine on a number of other machines, I bring it to my client's
computer and the spacing is all fouled up. Solution? I change the font
the Arial, and all is well, even though Helvetica was installed on the
client's computer.

Then, I create another presentation using Times New Roman. Again, it
works on every computer, except when it gets to my client and the font
gets substituted for a sans serif font (probably Arial). Even though,
"Times New Roman" is shown as the font, that's not what appears. I go
to "replace fonts" on client's computer and I can't do it. "Times New
Roman" appears as both the font currently being used and as an option
to replace it with, but the "replace" button is grayed out. And there
is now plain old "Times." What's could possibly be going on with the
client's computer? PowerPoint yet again is making me look like an
ass...

- NH

 

[Steve Rindsberg]

I create a presentation on one computer using standard Mac Helvetica,

it works fine on a number of other machines, I bring it to my client's
computer and the spacing is all fouled up. Solution? I change the font
the Arial, and all is well, even though Helvetica was installed on the
client's computer.

Helvetica might be present on some Macs as either a Type1/PostScript font or as
a TrueType font, or even both, in which case strange stuff happens. But the
system or PowerPoint itself may see that a PS version of Helvetica is used in
your presentation but be unable to find it on the target computer and
substitute some other font.

Check the font types on both computers. Make sure they're the same.

Times Roman and Times New Roman are another pair that might cause confusion
over differently named or different format fonts.

Another thing to check: font size. If they're wildly different in size, it
could be that the one is a unicode/doublebyte version and the other is not.
PowerPoint won't let you substitute non-doublebyte fonts for doublebyte fonts.