C
Confused Office Update User
I am running Microsoft Office Small Business Edition 2003. Everything was
working fine until I loaded the critical Microsoft Office update, KB907417,
OTKLOADR.DLL. (It was loaded with a c couple other updates as well, but this
is the only one that I could find info on it being messed up.) ANyway, after
installing this critical issue, I now find that Excel 2003 and Word 2003
crash when trying to close out and save each program. I also am experiencing
problems with the "CTRL O" window in Internet Explorer. When typing in a
specifc web site address and hitting return, Internet Explorer also crashes.
I do not have Visual Studio Tools installed on my computer. It seems strange
to me that Microsoft would release an update when they are aware that this
new update, KB907417 has issues. I have went through and completely
reformatted my hard drive thinking that I had a virus, when in fact it was a
Microsoft Update that caused my issue. I tired to follow the directions to
delete this update, but the Add/Remove Programs in Control Panel does not
allow me to uninstall the update. I have tried to uninstall Microsoft Office
Small Business Edition 2003, but the saving/crashing problem still exists
when I reload the program back onto my computer, even before installing the
KB907417 update .Microsoft has listed the resolution to the problem as
"recommending that you do not use code that closes an Office document or
spreadsheet from a WINFORM control in a Visual Studio Tools for Office System
version 2003 solution." But this does not tell me how to fix the problem
without having to reformat my hard drive and spend 3 days reinstalling all my
computer programs. Any help would be appreciated??? Also, is Microsoft
working on a final resolution to this problem??? By the way, I do have HP
Share to WEb and and Nvidia graphics card on board my computer. I looked at
the recent thread, but could not find the I had installed the MS 06-015
update mentioned as the culprit in that scenario.
working fine until I loaded the critical Microsoft Office update, KB907417,
OTKLOADR.DLL. (It was loaded with a c couple other updates as well, but this
is the only one that I could find info on it being messed up.) ANyway, after
installing this critical issue, I now find that Excel 2003 and Word 2003
crash when trying to close out and save each program. I also am experiencing
problems with the "CTRL O" window in Internet Explorer. When typing in a
specifc web site address and hitting return, Internet Explorer also crashes.
I do not have Visual Studio Tools installed on my computer. It seems strange
to me that Microsoft would release an update when they are aware that this
new update, KB907417 has issues. I have went through and completely
reformatted my hard drive thinking that I had a virus, when in fact it was a
Microsoft Update that caused my issue. I tired to follow the directions to
delete this update, but the Add/Remove Programs in Control Panel does not
allow me to uninstall the update. I have tried to uninstall Microsoft Office
Small Business Edition 2003, but the saving/crashing problem still exists
when I reload the program back onto my computer, even before installing the
KB907417 update .Microsoft has listed the resolution to the problem as
"recommending that you do not use code that closes an Office document or
spreadsheet from a WINFORM control in a Visual Studio Tools for Office System
version 2003 solution." But this does not tell me how to fix the problem
without having to reformat my hard drive and spend 3 days reinstalling all my
computer programs. Any help would be appreciated??? Also, is Microsoft
working on a final resolution to this problem??? By the way, I do have HP
Share to WEb and and Nvidia graphics card on board my computer. I looked at
the recent thread, but could not find the I had installed the MS 06-015
update mentioned as the culprit in that scenario.