KB959140 can not be installed

[Rolando E Creagh, MD]

If I can be permitted...
The KB959140 (Outlook 2003 Junk E-mail Filter of 13 Jan 2009, can not be
applied.
This is either through Win Update or by download, or even through execution
of the msp file. This is to a WXP SP3 Desktop.
It is verified that an older version 1.4.7027.27 is installed. The new one
is 1.4.7114.15.
Error message for the Win Update and run of the downloaded file is "Update
can not be applied"
Error message for the msp file is "installation ended prematurely because of
an error"
On reboot of the system there is the message "Click Turn Off to install
important update", subsequently, Win Update is continuing to offer and
attempt to install same KB959140.
Your assistance will be appreciated.
Cheers

 

[Pat Willener]

Open http://www.update.microsoft.com/ then click on 'Review your update
history'. Click on the "Failed" icon next to KB959140, then check the
error code.

Make sure (Task Manager) that Outlook is closed when you install any
update(s) to Outlook.

 

[Rolando E Creagh, MD]

Thanks for your return.
A search and repair of the Office was rather quick and fixed the problem.
Appreciated your assistance.
Cheers.