Keeping received message in HTML format

V

vandi812

In Outlook 2007 when I open an email it is in HTML format. Then when I close
the email and reopen it displays in text format.

I have checked under the Trust Center > Email Security and Read all standard
mail in plain text is not checked.

I cannot seem to find any way to change it back or keep received email in
HTML format.
 
V

vandi812

Hi Diane,

Currently, I am using AVG Free and I do not have it scanning email. I tried
opening an email in preview and it still shows in text format.


Diane Poremsky said:
What security software do you use? Does it happen if you view it in preview
too, or just opening messages?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


vandi812 said:
In Outlook 2007 when I open an email it is in HTML format. Then when I
close
the email and reopen it displays in text format.

I have checked under the Trust Center > Email Security and Read all
standard
mail in plain text is not checked.

I cannot seem to find any way to change it back or keep received email in
HTML format.
 
D

Diane Poremsky [MVP]

Start outlook using the safe switch and see if it happens to new mail
(depending on the cause. old mail may not view as expected)

http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


vandi812 said:
Hi Diane,

Currently, I am using AVG Free and I do not have it scanning email. I
tried
opening an email in preview and it still shows in text format.


Diane Poremsky said:
What security software do you use? Does it happen if you view it in
preview
too, or just opening messages?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


vandi812 said:
In Outlook 2007 when I open an email it is in HTML format. Then when I
close
the email and reopen it displays in text format.

I have checked under the Trust Center > Email Security and Read all
standard
mail in plain text is not checked.

I cannot seem to find any way to change it back or keep received email
in
HTML format.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top