Keeping rules active

[old guy]

Having trouble with the Rules Wizard for O2002 Inbox. I have 6 rules.
4 work perfectly. The other 2 won't stay 'active.' That is, every time
I get new mail, one or the other or both generate a message similar to '
"can't move new mail to folder x." when I check the Rules Wizerd's
'Apply rules in the following order,' the offending rule does not have a
check mark by it. I can check and close but next time - same problem.
If it matters, these 2 rules are the last (bottom) on the list. How do
I get these rules to remain active?

 

[MisterW]

Having trouble with the Rules Wizard for O2002 Inbox. I have 6 rules.
4 work perfectly. The other 2 won't stay 'active.' That is, every time
I get new mail, one or the other or both generate a message similar to '
"can't move new mail to folder x." when I check the Rules Wizerd's
'Apply rules in the following order,' the offending rule does not have a
check mark by it. I can check and close but next time - same problem.
If it matters, these 2 rules are the last (bottom) on the list. How do
I get these rules to remain active?

IMHO it has not too much deal with Outlook. Most probably it is the age and
history of Outlook installation. I use Outlook 2000 in old Win 98 SE. Some
time ago I changed the type of installation from 'corporate' to Internet
only. Ind discovered exactly the same problem you have. I did not find a
solution, actulally. Most probably there is a problem of file
reserervations, so called "lock" problems, since we have two processes: One
(receiving new mail messages) keeps adding messages to the mailbox, while
the second - an active rule - deletes messages from that box. In normal
circumstances the second process should hang for a moment, while the first
one writes a new message to disc and then nicely resume. Instead, it most
probably tries to read from a locked file (mailbox used by message adding
process) and receives an error. Consequently, it clears flag in the rules
wizard for the rule it believes casued the error.

After such happened, I have manualy run (by run rues now) the missing rules
and everithing was OK.

After some time I have a grafic card crash in my laptop, so I was forced to
change the computer totally. So all the software has been installed as a new
one. Afterwards I have changed a newly created outlook.pst file for a backup
copy done the day of the crash and re-created the rules. Since then
everything was smoothly and perfectly.

As a result I believe, that the second process may just, in some
circumstances, ignore the busy flag for mbox file, while moving messages.

My advice? Make a backup copy of your data, uninstall and re-install MS
Office. Shall help.

Vlad

 

[Brian Tillman]

Having trouble with the Rules Wizard for O2002 Inbox. I have 6 rules.
4 work perfectly. The other 2 won't stay 'active.' That is, every
time I get new mail, one or the other or both generate a message
similar to ' "can't move new mail to folder x." when I check the
Rules Wizerd's 'Apply rules in the following order,' the offending
rule does not have a check mark by it. I can check and close but
next time - same problem. If it matters, these 2 rules are the last
(bottom) on the list. How do I get these rules to remain active?

Try opening the rule that fails and reselecting the destination folder.