Keeps Rolling Back

C

Chris Geier

Been troubleshooting this for some time now, I think the issues surround IIS
and the project virtual root. I have followed Q840701.

I also found and followed Q823587 to create verbose logs to view.

Here is the section of that log that appears to be right before rollback

Action ended 14:02:55: InstallODBC. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_SetServiceProperties
Action start 14:02:55: CA_PS_SetServiceProperties.
Action ended 14:02:55: CA_PS_SetServiceProperties. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureAdminPwd
Action start 14:02:55: CA_PS_ConfigureAdminPwd.
MSI (s) (8C:D8): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3B.tmp, Entrypoint: ConfigureAdminPwd
MSI (s) (8C!44): Doing action: CA_PS_WriteAdminPwd
Action start 14:02:55: CA_PS_WriteAdminPwd.
Action ended 14:02:55: CA_PS_WriteAdminPwd. Return value 1.
Action ended 14:02:55: CA_PS_ConfigureAdminPwd. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureIIS
Action start 14:02:55: CA_PS_ConfigureIIS.
MSI (s) (8C:68): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3C.tmp, Entrypoint: ConfigureIIS
ConfigureIIS: .entering ConfigureIIS.
MSI (s) (8C!74): Doing action: CA_PS_InstallIIS
Action start 14:02:56: CA_PS_InstallIIS.
Action ended 14:02:56: CA_PS_InstallIIS. Return value 1.
MSI (s) (8C:68): Leaked MSIHANDLE (305) of type 790531 for thread 4724
MSI (s) (8C:68): Note: 1: 2769 2: CA_PS_ConfigureIIS 3: 1
DEBUG: Error 2769: Custom Action CA_PS_ConfigureIIS did not close 1
MSIHANDLEs.
An internal error has occurred: (CA_PS_ConfigureIIS 1 ).
Action ended 14:02:56: CA_PS_ConfigureIIS. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureScriptMap
Action start 14:02:56: CA_PS_ConfigureScriptMap.
MSI (s) (8C:5C): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3D.tmp, Entrypoint: ConfigureScriptMap
MSI (s) (8C!44): Doing action: CA_PS_UpdateScriptMap
Action start 14:02:56: CA_PS_UpdateScriptMap.
Action ended 14:02:56: CA_PS_UpdateScriptMap. Return value 1.
Action ended 14:02:56: CA_PS_ConfigureScriptMap. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureProxyInfo
Action start 14:02:56: CA_PS_ConfigureProxyInfo.
MSI (s) (8C:08): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3E.tmp, Entrypoint: ConfigureProxyInfo
MSI (s) (8C!48): Doing action: CA_PS_WriteProxyInfo
Action start 14:02:56: CA_PS_WriteProxyInfo.
Action ended 14:02:56: CA_PS_WriteProxyInfo. Return value 1.
Action ended 14:02:56: CA_PS_ConfigureProxyInfo. Return value 1.
MSI (s) (8C:34): Skipping action: CA_PS_ConfigureWSDLInfo (condition is false)
MSI (s) (8C:34): Doing action: CA_PS_ConfigureSTSExclusion
Action start 14:02:56: CA_PS_ConfigureSTSExclusion.
MSI (s) (8C:E0): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3F.tmp, Entrypoint: ConfigureSTSExclusion
ConfigureSTSExclusion: .entering ConfigureSTSExclusion.
ConfigureSTSExclusion: ...Filter not found. Webroot is NOT STS provisioned.
Action ended 14:02:56: CA_PS_ConfigureSTSExclusion. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_StartPrjServices
Action start 14:02:56: CA_PS_StartPrjServices.
Action ended 14:02:56: CA_PS_StartPrjServices. Return value 1.
MSI (s) (8C:34): Doing action: InstallFinalize
Action start 14:02:56: InstallFinalize.
MSI (s) (8C:34): Running Script: C:\WINNT\Installer\MSIE39.tmp
MSI (s) (8C:34): User policy value 'DisableRollback' is 0
MSI (s) (8C:34): Machine policy value 'DisableRollback' is 0
MSI (s) (8C:34): Executing op:
Header(Signature=1397708873,Version=200,Timestamp=847671388,LangId=1033,Platform=0,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (8C:34): Executing op:
ProductInfo(ProductKey={90320409-6000-11D3-8CFE-0150048383C9},ProductName=Microsoft
Office Project Server
2003,PackageName=PRJSVRE.MSI,Language=1033,Version=184554990,Assignment=1,ObsoleteArg=0,ProductIcon=misc.exe,6,Package
MediaPath=\PRJSVR\,PackageCode={689E7207-5F11-4E4E-AA70-B887BA065DC6},,,InstanceType=0)
MSI (s) (8C:34): Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (8C:34): Executing op: DialogInfo(Type=1,Argument=Microsoft Office
Project Server 2003)
MSI (s) (8C:34): Executing op:
RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back
installation,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup

There are lots of other things that looked odd in the log but upon research
I could not find anything of substance. This is it. Ideas? Need more of
the log?
 
C

Chris Geier

This is happening to a bunch of people. In my research I have found this
same problem on
Numberous boards and newsgroups. It appears to be security related and not
being able to
create the applicaiton or website. But I can not find what could be the
issue. I am logged on
as Admin, the iis stuff is setup the way it discusses in the guides. I need
some guidance here

ConfigureIIS: .entering DoMetabaseWork.
ConfigureIIS: .entering SetIISVersion.
ConfigureIIS: .entering ConfigureMSADC.
ConfigureIIS: .entering OpenRoot.
ConfigureIIS: .entering ConfigureApplication.
ConfigureIIS: .entering CreateMetaPath.
ConfigureIIS: .entering OpenRoot.
ConfigureIIS: .entering CreateMetaPath.
ConfigureIIS: .entering ConfigureMSADCRoot.
ConfigureIIS: .entering ConfigureMSADCPermissions.
ConfigureIIS: .entering ConfigureMSADCIPSec.
ConfigureIIS: .entering OpenRoot.
ConfigureIIS: .entering ConfigureApplication.
ConfigureIIS: .entering CreateMetaPath.
ConfigureIIS: Error 0x80110414: ...failed to CreateApplication; hr=80110414
ConfigureIIS: Error 0x80110414: ...failed to create application; hr=80110414
ConfigureIIS: Error 0x80110414: ...failed to do metabase work: 80110414
Action ended 9:49:58: InstallFinalize. Return value 3.
MSI (s) (DC:90): User policy value 'DisableRollback' is 0
MSI (s) (DC:90): Machine policy value 'DisableRollback' is 0
MSI (s) (DC:90): Executing op:

Chris Geier said:
Been troubleshooting this for some time now, I think the issues surround IIS
and the project virtual root. I have followed Q840701.

I also found and followed Q823587 to create verbose logs to view.

Here is the section of that log that appears to be right before rollback

Action ended 14:02:55: InstallODBC. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_SetServiceProperties
Action start 14:02:55: CA_PS_SetServiceProperties.
Action ended 14:02:55: CA_PS_SetServiceProperties. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureAdminPwd
Action start 14:02:55: CA_PS_ConfigureAdminPwd.
MSI (s) (8C:D8): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3B.tmp, Entrypoint: ConfigureAdminPwd
MSI (s) (8C!44): Doing action: CA_PS_WriteAdminPwd
Action start 14:02:55: CA_PS_WriteAdminPwd.
Action ended 14:02:55: CA_PS_WriteAdminPwd. Return value 1.
Action ended 14:02:55: CA_PS_ConfigureAdminPwd. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureIIS
Action start 14:02:55: CA_PS_ConfigureIIS.
MSI (s) (8C:68): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3C.tmp, Entrypoint: ConfigureIIS
ConfigureIIS: .entering ConfigureIIS.
MSI (s) (8C!74): Doing action: CA_PS_InstallIIS
Action start 14:02:56: CA_PS_InstallIIS.
Action ended 14:02:56: CA_PS_InstallIIS. Return value 1.
MSI (s) (8C:68): Leaked MSIHANDLE (305) of type 790531 for thread 4724
MSI (s) (8C:68): Note: 1: 2769 2: CA_PS_ConfigureIIS 3: 1
DEBUG: Error 2769: Custom Action CA_PS_ConfigureIIS did not close 1
MSIHANDLEs.
An internal error has occurred: (CA_PS_ConfigureIIS 1 ).
Action ended 14:02:56: CA_PS_ConfigureIIS. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureScriptMap
Action start 14:02:56: CA_PS_ConfigureScriptMap.
MSI (s) (8C:5C): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3D.tmp, Entrypoint: ConfigureScriptMap
MSI (s) (8C!44): Doing action: CA_PS_UpdateScriptMap
Action start 14:02:56: CA_PS_UpdateScriptMap.
Action ended 14:02:56: CA_PS_UpdateScriptMap. Return value 1.
Action ended 14:02:56: CA_PS_ConfigureScriptMap. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_ConfigureProxyInfo
Action start 14:02:56: CA_PS_ConfigureProxyInfo.
MSI (s) (8C:08): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3E.tmp, Entrypoint: ConfigureProxyInfo
MSI (s) (8C!48): Doing action: CA_PS_WriteProxyInfo
Action start 14:02:56: CA_PS_WriteProxyInfo.
Action ended 14:02:56: CA_PS_WriteProxyInfo. Return value 1.
Action ended 14:02:56: CA_PS_ConfigureProxyInfo. Return value 1.
MSI (s) (8C:34): Skipping action: CA_PS_ConfigureWSDLInfo (condition is false)
MSI (s) (8C:34): Doing action: CA_PS_ConfigureSTSExclusion
Action start 14:02:56: CA_PS_ConfigureSTSExclusion.
MSI (s) (8C:E0): Invoking remote custom action. DLL:
C:\WINNT\Installer\MSIE3F.tmp, Entrypoint: ConfigureSTSExclusion
ConfigureSTSExclusion: .entering ConfigureSTSExclusion.
ConfigureSTSExclusion: ...Filter not found. Webroot is NOT STS provisioned.
Action ended 14:02:56: CA_PS_ConfigureSTSExclusion. Return value 1.
MSI (s) (8C:34): Doing action: CA_PS_StartPrjServices
Action start 14:02:56: CA_PS_StartPrjServices.
Action ended 14:02:56: CA_PS_StartPrjServices. Return value 1.
MSI (s) (8C:34): Doing action: InstallFinalize
Action start 14:02:56: InstallFinalize.
MSI (s) (8C:34): Running Script: C:\WINNT\Installer\MSIE39.tmp
MSI (s) (8C:34): User policy value 'DisableRollback' is 0
MSI (s) (8C:34): Machine policy value 'DisableRollback' is 0
MSI (s) (8C:34): Executing op:
Header(Signature=1397708873,Version=200,Timestamp=847671388,LangId=1033,Platform=0,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (8C:34): Executing op:
ProductInfo(ProductKey={90320409-6000-11D3-8CFE-0150048383C9},ProductName=Microsoft
Office Project Server
2003,PackageName=PRJSVRE.MSI,Language=1033,Version=184554990,Assignment=1,ObsoleteArg=0,ProductIcon=misc.exe,6,Package
MediaPath=\PRJSVR\,PackageCode={689E7207-5F11-4E4E-AA70-B887BA065DC6},,,InstanceType=0)
MSI (s) (8C:34): Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (8C:34): Executing op: DialogInfo(Type=1,Argument=Microsoft Office
Project Server 2003)
MSI (s) (8C:34): Executing op:
RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back
installation,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup

There are lots of other things that looked odd in the log but upon research
I could not find anything of substance. This is it. Ideas? Need more of
the log?
Click to expand...
 
C

Chris Geier

OK. I think we have a high potential solution here. It appears that the
issue is related to

password syncronization issues with the IWAM account. Whether there is
corruption there or

just gremlins who knows. But the good news is I think you can fix this,
heres how.

Here it is in a nutshell

Reset the password for the IWAM in AD and also in the metabase Then do an
iisreset and a

synciwam and try to install Project. Here is the detail

1. Use adsutil.vbs (usually in c:\inetpub\adminscripts) to reset the
password.
adsutil.vbs set w3svc/wamuserpass "password"

check out http://support.microsoft.com/default.aspx?scid=kb;EN-US;297989

2. Go to GUI (Users and computers, or local whatever) and change the
password to match what

you just did in step 1.

3. Run Synciwam.vbs which is (usually in c:\inetpub\adminscripts)

4. I did another IISreset just for fun. But when you install project it
actually does one

for you again.

This worked for me. Make sure you are actually having the issues spelled
out in this thread.

I dont know if this is going to work in all cases. I make no warranties
neither expressed nor

implied BLAH BLAH BLAH Also make sure you have followed Q840701 if you are
doing this on one

box.
 

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