Keyboard not working - Office apps only - help!

[John Fryatt]

This one is weird, or seems it to me anyway.

I recently installed a slightly iffy bit of software on my PC. Just an
application though, nothing devious or techie. In the end I had problems
with it and now I've removed it.

The problem is that now all the MS Office (97) applications do not
respond to the keyboard.
Mouse functions are ok, but I cannot type anything. Other apps, such as
Outlook Express (good job really or doing this post would be a little
tricky!) are ok. Only the Office apps seem affected.

I've re-installed Office and I've re-installed Windows 98. Still no go.

The only thing I can think of to do now is to reload the whole system
from scratch, but before I start, has anyone got any idea what's going
on here?

Thanks, John

 

[Milly Staples [MVP - Outlook]]

Since this is hardware related, try posting to a group that handles hardware
issues for Windows 98. The only possible relation to this group is that the
Office applications are not responding, which is a hardware, not software
issue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, John Fryatt asked:

| This one is weird, or seems it to me anyway.
|
| I recently installed a slightly iffy bit of software on my PC. Just an
| application though, nothing devious or techie. In the end I had
| problems with it and now I've removed it.
|
| The problem is that now all the MS Office (97) applications do not
| respond to the keyboard.
| Mouse functions are ok, but I cannot type anything. Other apps, such
| as Outlook Express (good job really or doing this post would be a
| little tricky!) are ok. Only the Office apps seem affected.
|
| I've re-installed Office and I've re-installed Windows 98. Still no
| go.
|
| The only thing I can think of to do now is to reload the whole system
| from scratch, but before I start, has anyone got any idea what's going
| on here?
|
| Thanks, John

 

[John Fryatt]

Well, I'll give it a try, but I am not sure it is a specifically
hardware problem.
If there was a hardware problem why should only Office apps be affected?

John


"Milly Staples [MVP - Outlook]"

 

[MW]

Same thing happened to me. Definitely not a hardware
problem

-----Original Message-----
Well, I'll give it a try, but I am not sure it is a specifically
hardware problem.
If there was a hardware problem why should only Office apps be affected?

John


"Milly Staples [MVP - Outlook]"

Since this is hardware related, try posting to a group

that handles
hardware

issues for Windows 98. The only possible relation to

this group is
that the

Office applications are not responding, which is a

hardware, not
software

issue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no

answer, John Fryatt
asked:

| This one is weird, or seems it to me anyway.
|
| I recently installed a slightly iffy bit of software

on my PC. Just
an

| application though, nothing devious or techie. In the end I had
| problems with it and now I've removed it.
|
| The problem is that now all the MS Office (97) applications do not
| respond to the keyboard.
| Mouse functions are ok, but I cannot type anything.

Other apps,
such

| as Outlook Express (good job really or doing this post would be a
| little tricky!) are ok. Only the Office apps seem affected.
|
| I've re-installed Office and I've re-installed Windows 98. Still no
| go.
|
| The only thing I can think of to do now is to reload

the whole
system

| from scratch, but before I start, has anyone got any

idea what's
going

| on here?
|
| Thanks, John

.

 

[JE]

Did you find a solution? We have the same issue. Current hot fix and service packs for OS and SP1 for Office 200

TIA
Justin

 

[JE]

Some one posted this response to someone else with the problem. Possible virus activity check out this link. http://securityresponse.symantec.com/avcenter/venc/data/w32.hostidel.trojan.c.htm

Good luc
JE