Keyboard problem

[audreybmorin]

I have a computer here (Vaio Laptop to be precise) that is doing something
weird in Word.

When I hit Alt-Down on the keyboard, Word registers Ctrl-Alt-Down instead.
I'm not touching the Ctrl button at all! Same thing when I hit Alt-Up, it
does Ctr-Alt-Up instead.

Any ideas how to solve this? And how can I check to see if the problem is
occurring only in Word or in other applications as well?

Thank you!

 

[Suzanne S. Barnhill]

Possibly the Ctrl key is stuck down?

 

[audreybmorin]

No, if the Ctrl key was stuck down it would be impossible to type a text on
the keyboard, it would keep triggering shortcuts...

 

[Suzanne S. Barnhill]

Have you checked Tools | Customize | Keyboard to see if Alt+Down
(NextObject) and Alt+Up (PrevObject) have been reassigned? FWIW, there is no
built-in assignment for Ctrl+Alt+Up or Ctrl+Alt+Down, so these must be
custom shortcuts.