'killing' a read receipt

S

sp1

A few days ago, I was opening an Email when the phone rang and someone came
in the door with a question. The email requested a read receipt, and I
accidently I clicked ‘Yes’. I guess I was distracted.

I cannot send from that account -- our company server blocks outgoing
traffic (from Outlook, anyway) on that port. The decision is part of their
security plan, and they will not budge on the issue.

I have two questions.

First:
How do I configure Outlook to disable a ‘send’ on a particular IMAP account?
(Alternatively, POP3 or Connector -- I can reconfigure to either option).

Second:
Every time Outlook did a ‘Send/Receive’ it tried to send that receipt, (and
logged an error on the server). If I had accidentally clicked 'send' on a
message, I could have deleted the message from the Outbox – no problem. A
read receipt, unfortunately, does not show up in the Outbox. It just sits
there, invisible, and keeps on trying to go.

I tried everything I could think of (other than posting here), and spent far
too much time trying to ‘kill’ that receipt. Finally, I removed the entire
account, bounced Outlook, and re-added the account. That worked, but it
seems like overkill.

Other than removing and re-adding the account, what else could I have done
to ‘kill’ the receipt? (Where does Outlook keep it, anyway?)


Thanks in advance
 
S

sp1

My apologies, I inadvertently provided wrong information. The read receipt
was still there waiting for me when I re-added the account. Deleting the
account did NOT fix the issue.

Many thanks to Peter Foldes for the answer about how to kill the receipt. I
followed his instructions and got that part of the job done.

I would still like to see any ideas about how to prevent Outlook from
sending on that account. I have taken the ‘send’ for that account out of all
the send/receive groups, but I could get this problem back if I allow a read
receipt again.

Does anyone know how to ‘fix’ this?
 
B

Brian Tillman [MVP - Outlook]

I would still like to see any ideas about how to prevent Outlook from
sending on that account. I have taken the ‘send’ for that account out of
all
the send/receive groups, but I could get this problem back if I allow a read
receipt again.

Does anyone know how to ‘fix’ this?

Configure Outlook to never send read receipts ot to ask for your approval
before sending. Tools>Options>E-mail Options>Tracking Options.
 

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