labels do not print correctly

[Alan Blake Thomas]

I have set up 5 rows of 2 labels
Top/bottom margins 13.5mm
Side margins 15mm
Label height 54mm
Label width 85mm
Offset or pitch 95mm

The labels when printed are only about 52mm in height and the top margin is
less than 13.5 mm.

The result is unacceptable as, by the time it gets to the bottom lable on
the page the label starts about 10mm too soon and the bottom of the label
does not print at all.

Printers are HP LazerJet 5L and HP OfficeJet G55.

It seems that the page of labels is being reduced by about 10%

 

[garfield-n-odie [MVP]]

If you print onto a plain sheet of paper and hold it up to the
light in front of a sheet of label stock, do the labels line up
correctly? If yes, then the problem is not with Word, but with
your printer being unable to correctly feed the thicker label stock.

 

[Alan Blake Thomas]

I have tried printing the labels with border lines but they still do not line
up

 

[JoAnn Paules [MVP]]

Which label are you using?

 

[Graham Mayor]

The usual causes of label misalignment (that are not printer feed issues)
are unmatched paper sizes in the printer driver and label layout, the use of
a zoom setting in the print dialog, and a paragraph mark in the page header
of normal.dot. To check for the latter, start Word in safe mode (hold the
CTRL key while starting) and recreate the label document.

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Graham Mayor - Word MVP


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[Alan Blake Thomas]

I am using DecAdry SCW-6260 labels 250 g/m2, in the packet there was a
template with the measurements I gave originally. I have measured the labels
and the measurements are correct.

I have printed my labels out on ordinary 80 gm2 paper and measured them -
the result was that they were about 52mm in height although the row height in
the table was set to 54mm exactly and I even tried 55mm but it still would
not work

Which label are you using?

--

JoAnn Paules
MVP Microsoft [Publisher]

I have set up 5 rows of 2 labels
Top/bottom margins 13.5mm
Side margins 15mm
Label height 54mm
Label width 85mm
Offset or pitch 95mm

The labels when printed are only about 52mm in height and the top margin
is
less than 13.5 mm.

The result is unacceptable as, by the time it gets to the bottom lable on
the page the label starts about 10mm too soon and the bottom of the label
does not print at all.

Printers are HP LazerJet 5L and HP OfficeJet G55.

It seems that the page of labels is being reduced by about 10%

 

[TKM Admin]

I have had this same problem and what fixed it was going into normal.dot and
going into print options, then deselecting the 'allow resize for A4/Letter'.
And also changed normal.dot page setup to A4 from Letter.