Labels won't print but documents will - is MM the problem?

[Chuck]

This is my first journey with mailmerge in Office/Word 2003.
After a certain amount of fussing, I generated 10 pages of labels and
tried to print them. I also tried to print the first 60 records just
in case the job was too big, but in all cases the printer(s) would not
print them. The only error message I ever got was Printer Out of Paper
- and in Control Panel *every* one of the four printers set up in my
system showed that error, in spite of my having only tried to use two
of them for the job. The "Microsoft Office Document Image Writer"
which appears as a fifth printer did *not* show this error.

I tried both an HP 5L and a Canon S820. When labels did not
print, I tried a non-merged Word document and it printed normally on
both.

Help!

-- Chuck

 

[Peter Jamieson]

Just suggestions: assuming that the printer has the correct sized paper
loaded for the type of label you are using, try
a. outputting to a new document, then printing the document (I'd use
non-label stationery when trying this for the first time)
b. unchecking Word Tools|Options|Print|"Allow A4/Letter paper resizing"

Peter Jamieson

 

[Chuck]

Just suggestions: assuming that the printer has the correct sized paper
loaded for the type of label you are using, try
a. outputting to a new document, then printing the document (I'd use
non-label stationery when trying this for the first time)
b. unchecking Word Tools|Options|Print|"Allow A4/Letter paper resizing"

Nope, nothing helped. I downloaded the "newest" HP drivers and
that didn't help either. Then, since I was getting more familiar with
mail merge, I set up some labels from the mail merge task bar instead
of using the Wizard. And *that* worked. Everything printed just fine.

Pay no attention to the man behind the curtain......

thanks for replying!