Landscape/profile problems

[grin_king]

Hi there,

Currently having problems with page orientations in Word
2002. The problem is this :

If you change a page in a document to landscape
orientation, with the previous pages in Portrait, if you
change pages back to portrait further down in the
document, the pages go back to Porttrait shape - BUT...
the text stays with landscape formatting - so the text is
cut off 2/3 of the way down the page.

The method I have used to replicate this problem is :
1) Paste a load of text from a TXT document so there's no
formatting involved.
2) Scrolled down a page or two > Page Setup > Landscape,
applied to "this point forward"
3) Scrolled down another couple of pages, and did the same
thing, except changed the orientation back to Portatrait
and applied to "From this point forward" once again.
4) Print Preview - shows Portatrait pages below the
Landscape pages with only 2/3 of a page of text.

We are running Windows 2000 with SP3, with MS Office XP
with currently no service packs (currently
organising/testing a rollout package to solve that
particular issue), however, I have tested this on a test
machine with Office XP SP2 installed, and continue to have
the same problem.

We use HP printers, and in this case, mostly the Laserjet
8000 model - however, it appears to do it on other models
also.

I have spent some time researching this, trying to find a
solution, and have been unable to find anything related to
this. Found a couple of articles similar to this on
support.microsoft.com, but none that were exactly the
same - and none of the solutions or workarounds offered in
those articles worked.

Any constructive suggestions/hints/tips/comments most
welcome...

 

[Suzanne S. Barnhill]

There is a known conflict between Word 2002 and the HP drivers for some
LaserJets. One workaround is to use the Windows driver instead, but you lost
some features this way. The "margin fix" drivers at
http://www.hp.com/pond/ljbeta/index.html reportedly solve the problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[grin_king]

Suzanne - thanks very much for such a prompt response - I will be sure to
check it out...

 

[Suzanne S. Barnhill]

I'm sorry to say that AFAICS the issue is being swept under the rug. MS lay
the problem entirely at HP's door, and the beta drivers seem to be the only
crumb HP have offered.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.