G
Glenn Turner
I downloaded US English SharePoint Designer 2010 install from the Download
Center (and again, from MSDN when I first started having issues). When I
try to create a silent installation using the same method we used for Office
2007, I get the following error message:
'The language of this installation package is not supported by your system"
If I just run setup, with the .msp in the updates folder it works fine (and
installs silently), but the way we did it with 2007 was to run a cache-only
setup first:
C:\source\setup.exe /config C:\source\SharePointDesigner.WW\CacheOnly.xml
.... and then run setup from the cache, as follows (obviously using the 2010
guid instead):
"C:\MSOCache\All Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe"
/config c:\source\SharePointDesigner.WW\config.xml
The errror happens at this point (after a successful cache), when we try to
run setup.
Our systems have both US and Australian English as installed languages.
I've installed Asian language support as this solved the problem for some
users. I'm sure the files extracted correctly, too, as it wasn't in .iso
format, but .exe and I used the /extract switch to grab the files. some
people had reported this error when trying to run setup from incorrectly
extracted .iso files.
Any ideas?
Here's the installation log:
PERF: TickCount=1090234 Name=OBootStrapper::Run Description=Begin function
Operating System version: 5.1.2600 Service Pack 3. Platform ID: 2
Running 32-bit setup on a 32-bit operating system.
Command line: "C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe" /config
c:\source\SharePointDesigner.WW\config.xml
Parsing command line.
Config XML file specified: c:\source\SharePointDesigner.WW\config.xml
Parsing config.xml at: c:\source\SharePointDesigner.WW\config.xml
Preferred product specified in config.xml to be: SHAREPOINTDESIGNER
Logging type standard specified in config.xml.
Log directory: C:\Temp specified in config.xml
Log file template: Microsoft Office SharePoint Designer Setup.log specified
in config.xml
Verify file signature in "C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe"
C:\MSOCache\All Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe is
trusted.
Verify file signature in "C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL"
C:\MSOCache\All Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL is
trusted.
Using setup controller dll at [C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL].
PERF: TickCount=1090500 Name=OBootStrapper::Run Description=Calling RunSetup
PERF: TickCount=1090515 Name=RunSetup Description=Begin function
Catalyst execution began: 05/27/2010 14:06:55.
Parsing config.xml at: c:\source\SharePointDesigner.WW\config.xml
Preferred product specified in config.xml to be: SHAREPOINTDESIGNER
Logging type standard specified in config.xml.
Log directory: C:\Temp specified in config.xml
Log file template: Microsoft Office SharePoint Designer Setup.log specified
in config.xml
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is
[disabled] for the [InstallExecutionMode]
Searching for default versions of resource files under the folder
[C:\MSOCache\All Users].
Found [1] resource files under the default folder.
Running in [InstallExecutionMode]. Run from TEMP folder at
[C:\Temp\Setup0000078c].
Loaded resource file [C:\Temp\Setup0000078c\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL.
Catalyst version is : 14.0.4755.1000
JobExecutionMode is InstallExecutionMode.
Procedure SetProcessDPIAware is not found in USER32
Catalyst processor architecture check: The system is unknown
Catalyst admin requirement check passed
Catalyst setup running enviroment check: the current setup.exe is the only
instance
Catalyst Office 2003 Cache Integrity check. No corrupted cache found.
System drive "C:\WINNT" has 28293 MB free space is more then required 100 MB
Catalyst system drive free space check passed
Check if Office is supported on Windows 5.1.2600
All OS requirement check passed
Checking if CLSID_DOMDocument60 can be created.
Checking the version of MSXML6.
MSXML version check passed. Minimum required version is [6.10.1129],
installed Version is [6.20.1103].
Parsing setup.xml file: C:\MSOCache\All
Users\{90120000-0010-0409-0000-0000000FF1CE}-C\setup.xml
Xml Signature verification succeeded for C:\MSOCache\All
Users\{90120000-0010-0409-0000-0000000FF1CE}-C\setup.xml
LIS: start parsing setup xml
LIS: Package File Name = RosebudMUI.xml
LIS: Package File Hash = 0287A5C5D3C001D1CAF924ACB57CAD9F
LIS: Package File Size = 811
LIS: Package File Relative Cache Path = RosebudMUI.xml
LIS: Package File Relative Source Path = RosebudMUI.xml
LIS: Package File Name = RosebudMUI.msi
LIS: Package File Hash = 3648D5B69F5E58A877E9771107A93F07
LIS: Package File Size = 49152
LIS: Package File Relative Cache Path = RosebudMUI.msi
LIS: Package File Relative Source Path = RosebudMUI.msi
LIS: Package File Name = RbudLR.cab
LIS: Package File Hash = 190B04E9F2989F23D8137DD85AF06C1C
LIS: Package File Size = 1581636
LIS: Package File Relative Cache Path = RbudLR.cab
LIS: Package File Relative Source Path = RbudLR.cab
LIS: Package File Name = Setup.xml
LIS: Package File Hash =
LIS: Package File Size =
LIS: Package File Relative Cache Path = Setup.xml
LIS: Package File Relative Source Path = Setup.xml
LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"
Parsing setup.xml file: C:\MSOCache\All
Users\{90120000-0011-0000-0000-0000000FF1CE}-C\setup.xml
Xml Signature verification succeeded for C:\MSOCache\All
Users\{90120000-0011-0000-0000-0000000FF1CE}-C\setup.xml
LIS: start parsing setup xml
LIS: Package File Name = Office64WW.xml
LIS: Package File Hash = 3D97CD89EC26F6F3DF1844C442BED9BE
LIS: Package File Size = 2310
LIS: Package File Relative Cache Path = Office64WW.xml
LIS: Package File Relative Source Path = Office64WW.xml
LIS: Package File Name = Office64WW.msi
LIS: Package File Hash = 443BFBFD20C6200B2A3AA1A5578D789C
LIS: Package File Size = 847872
LIS: Package File Relative Cache Path = Office64WW.msi
LIS: Package File Relative Source Path = Office64WW.msi
LIS: Package File Name = OWOW64WW.cab
LIS: Package File Hash = D0D17FA309EE9EFC1B71AF61AE1255A3
LIS: Package File Size = 4151139
LIS: Package File Relative Cache Path = OWOW64WW.cab
LIS: Package File Relative Source Path = OWOW64WW.cab
LIS: Package File Name = ProPlusWW.xml
LIS: Package File Hash = 6D4B39CECDFBD6D15B962ABABFB6D2DF
LIS: Package File Size = 15813
LIS: Package File Relative Cache Path = ProPlusWW.xml
LIS: Package File Relative Source Path = ProPlusWW.xml
LIS: Package File Name = ProPlusWW.msi
LIS: Package File Hash = E46C7F3F0A61B519DFFE94AC0019D5ED
LIS: Package File Size = 15831552
LIS: Package File Relative Cache Path = ProPlusWW.msi
LIS: Package File Relative Source Path = ProPlusWW.msi
LIS: Package File Name = ProPlsWW.cab
LIS: Package File Hash = 8A21415690A7108D85234A23563D86BF
LIS: Package File Size = 236505785
LIS: Package File Relative Cache Path = ProPlsWW.cab
LIS: Package File Relative Source Path = ProPlsWW.cab
LIS: Package File Name = ID_00011.DPC
LIS: Package File Hash = EA0C168D44E861D54E3A6840B166E8BE
LIS: Package File Size = 1646
LIS: Package File Relative Cache Path = ID_00011.DPC
LIS: Package File Relative Source Path = ID_00011.DPC
LIS: Package File Name = setup.exe
LIS: Package File Hash = 95B8A4245A6CD37D36E56FAE5A23E2B1
LIS: Package File Size = 463152
LIS: Package File Relative Cache Path = setup.exe
LIS: Package File Relative Source Path = ..\setup.exe
LIS: Package File Name = osetup.dll
LIS: Package File Hash = C0FEAA8B015DFA39963A2DC576EE4316
LIS: Package File Size = 6536992
LIS: Package File Relative Cache Path = osetup.dll
LIS: Package File Relative Source Path = osetup.dll
LIS: Package File Name = ose.exe
LIS: Package File Hash = 5A432A042DAE460ABE7199B758E8606C
LIS: Package File Size = 145184
LIS: Package File Relative Cache Path = ose.exe
LIS: Package File Relative Source Path = ose.exe
LIS: Package File Name = Setup.xml
LIS: Package File Hash =
LIS: Package File Size =
LIS: Package File Relative Cache Path = Setup.xml
LIS: Package File Relative Source Path = Setup.xml
LIS: finished parsing LIS package "{90120000-0011-0000-0000-0000000FF1CE}"
Error: Installation of this product requires operating system supplemental
language support. Type: 54::NoSupportedCulture.
Error: Installation of this product requires operating system supplemental
language support. Type: 54::NoSupportedCulture.
Error: Installation of this product requires operating system supplemental
language support. Type: 54::NoSupportedCulture.
Showing parent-less message Title: 'Setup Error', Message: 'The language of
this installation package is not supported by your system.
'
Message returned: 1
Catalyst execution finished: 05/27/2010 14:06:58. Return code: 30054.
Exception caught: NoSupportedCulture.
PERF: TickCount=1093671 Name=RunSetup Description=End function
Center (and again, from MSDN when I first started having issues). When I
try to create a silent installation using the same method we used for Office
2007, I get the following error message:
'The language of this installation package is not supported by your system"
If I just run setup, with the .msp in the updates folder it works fine (and
installs silently), but the way we did it with 2007 was to run a cache-only
setup first:
C:\source\setup.exe /config C:\source\SharePointDesigner.WW\CacheOnly.xml
.... and then run setup from the cache, as follows (obviously using the 2010
guid instead):
"C:\MSOCache\All Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe"
/config c:\source\SharePointDesigner.WW\config.xml
The errror happens at this point (after a successful cache), when we try to
run setup.
Our systems have both US and Australian English as installed languages.
I've installed Asian language support as this solved the problem for some
users. I'm sure the files extracted correctly, too, as it wasn't in .iso
format, but .exe and I used the /extract switch to grab the files. some
people had reported this error when trying to run setup from incorrectly
extracted .iso files.
Any ideas?
Here's the installation log:
PERF: TickCount=1090234 Name=OBootStrapper::Run Description=Begin function
Operating System version: 5.1.2600 Service Pack 3. Platform ID: 2
Running 32-bit setup on a 32-bit operating system.
Command line: "C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe" /config
c:\source\SharePointDesigner.WW\config.xml
Parsing command line.
Config XML file specified: c:\source\SharePointDesigner.WW\config.xml
Parsing config.xml at: c:\source\SharePointDesigner.WW\config.xml
Preferred product specified in config.xml to be: SHAREPOINTDESIGNER
Logging type standard specified in config.xml.
Log directory: C:\Temp specified in config.xml
Log file template: Microsoft Office SharePoint Designer Setup.log specified
in config.xml
Verify file signature in "C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe"
C:\MSOCache\All Users\{90140000-0017-0000-0000-0000000FF1CE}-C\setup.exe is
trusted.
Verify file signature in "C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL"
C:\MSOCache\All Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL is
trusted.
Using setup controller dll at [C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL].
PERF: TickCount=1090500 Name=OBootStrapper::Run Description=Calling RunSetup
PERF: TickCount=1090515 Name=RunSetup Description=Begin function
Catalyst execution began: 05/27/2010 14:06:55.
Parsing config.xml at: c:\source\SharePointDesigner.WW\config.xml
Preferred product specified in config.xml to be: SHAREPOINTDESIGNER
Logging type standard specified in config.xml.
Log directory: C:\Temp specified in config.xml
Log file template: Microsoft Office SharePoint Designer Setup.log specified
in config.xml
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is
[disabled] for the [InstallExecutionMode]
Searching for default versions of resource files under the folder
[C:\MSOCache\All Users].
Found [1] resource files under the default folder.
Running in [InstallExecutionMode]. Run from TEMP folder at
[C:\Temp\Setup0000078c].
Loaded resource file [C:\Temp\Setup0000078c\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : C:\MSOCache\All
Users\{90140000-0017-0000-0000-0000000FF1CE}-C\OSETUP.DLL.
Catalyst version is : 14.0.4755.1000
JobExecutionMode is InstallExecutionMode.
Procedure SetProcessDPIAware is not found in USER32
Catalyst processor architecture check: The system is unknown
Catalyst admin requirement check passed
Catalyst setup running enviroment check: the current setup.exe is the only
instance
Catalyst Office 2003 Cache Integrity check. No corrupted cache found.
System drive "C:\WINNT" has 28293 MB free space is more then required 100 MB
Catalyst system drive free space check passed
Check if Office is supported on Windows 5.1.2600
All OS requirement check passed
Checking if CLSID_DOMDocument60 can be created.
Checking the version of MSXML6.
MSXML version check passed. Minimum required version is [6.10.1129],
installed Version is [6.20.1103].
Parsing setup.xml file: C:\MSOCache\All
Users\{90120000-0010-0409-0000-0000000FF1CE}-C\setup.xml
Xml Signature verification succeeded for C:\MSOCache\All
Users\{90120000-0010-0409-0000-0000000FF1CE}-C\setup.xml
LIS: start parsing setup xml
LIS: Package File Name = RosebudMUI.xml
LIS: Package File Hash = 0287A5C5D3C001D1CAF924ACB57CAD9F
LIS: Package File Size = 811
LIS: Package File Relative Cache Path = RosebudMUI.xml
LIS: Package File Relative Source Path = RosebudMUI.xml
LIS: Package File Name = RosebudMUI.msi
LIS: Package File Hash = 3648D5B69F5E58A877E9771107A93F07
LIS: Package File Size = 49152
LIS: Package File Relative Cache Path = RosebudMUI.msi
LIS: Package File Relative Source Path = RosebudMUI.msi
LIS: Package File Name = RbudLR.cab
LIS: Package File Hash = 190B04E9F2989F23D8137DD85AF06C1C
LIS: Package File Size = 1581636
LIS: Package File Relative Cache Path = RbudLR.cab
LIS: Package File Relative Source Path = RbudLR.cab
LIS: Package File Name = Setup.xml
LIS: Package File Hash =
LIS: Package File Size =
LIS: Package File Relative Cache Path = Setup.xml
LIS: Package File Relative Source Path = Setup.xml
LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"
Parsing setup.xml file: C:\MSOCache\All
Users\{90120000-0011-0000-0000-0000000FF1CE}-C\setup.xml
Xml Signature verification succeeded for C:\MSOCache\All
Users\{90120000-0011-0000-0000-0000000FF1CE}-C\setup.xml
LIS: start parsing setup xml
LIS: Package File Name = Office64WW.xml
LIS: Package File Hash = 3D97CD89EC26F6F3DF1844C442BED9BE
LIS: Package File Size = 2310
LIS: Package File Relative Cache Path = Office64WW.xml
LIS: Package File Relative Source Path = Office64WW.xml
LIS: Package File Name = Office64WW.msi
LIS: Package File Hash = 443BFBFD20C6200B2A3AA1A5578D789C
LIS: Package File Size = 847872
LIS: Package File Relative Cache Path = Office64WW.msi
LIS: Package File Relative Source Path = Office64WW.msi
LIS: Package File Name = OWOW64WW.cab
LIS: Package File Hash = D0D17FA309EE9EFC1B71AF61AE1255A3
LIS: Package File Size = 4151139
LIS: Package File Relative Cache Path = OWOW64WW.cab
LIS: Package File Relative Source Path = OWOW64WW.cab
LIS: Package File Name = ProPlusWW.xml
LIS: Package File Hash = 6D4B39CECDFBD6D15B962ABABFB6D2DF
LIS: Package File Size = 15813
LIS: Package File Relative Cache Path = ProPlusWW.xml
LIS: Package File Relative Source Path = ProPlusWW.xml
LIS: Package File Name = ProPlusWW.msi
LIS: Package File Hash = E46C7F3F0A61B519DFFE94AC0019D5ED
LIS: Package File Size = 15831552
LIS: Package File Relative Cache Path = ProPlusWW.msi
LIS: Package File Relative Source Path = ProPlusWW.msi
LIS: Package File Name = ProPlsWW.cab
LIS: Package File Hash = 8A21415690A7108D85234A23563D86BF
LIS: Package File Size = 236505785
LIS: Package File Relative Cache Path = ProPlsWW.cab
LIS: Package File Relative Source Path = ProPlsWW.cab
LIS: Package File Name = ID_00011.DPC
LIS: Package File Hash = EA0C168D44E861D54E3A6840B166E8BE
LIS: Package File Size = 1646
LIS: Package File Relative Cache Path = ID_00011.DPC
LIS: Package File Relative Source Path = ID_00011.DPC
LIS: Package File Name = setup.exe
LIS: Package File Hash = 95B8A4245A6CD37D36E56FAE5A23E2B1
LIS: Package File Size = 463152
LIS: Package File Relative Cache Path = setup.exe
LIS: Package File Relative Source Path = ..\setup.exe
LIS: Package File Name = osetup.dll
LIS: Package File Hash = C0FEAA8B015DFA39963A2DC576EE4316
LIS: Package File Size = 6536992
LIS: Package File Relative Cache Path = osetup.dll
LIS: Package File Relative Source Path = osetup.dll
LIS: Package File Name = ose.exe
LIS: Package File Hash = 5A432A042DAE460ABE7199B758E8606C
LIS: Package File Size = 145184
LIS: Package File Relative Cache Path = ose.exe
LIS: Package File Relative Source Path = ose.exe
LIS: Package File Name = Setup.xml
LIS: Package File Hash =
LIS: Package File Size =
LIS: Package File Relative Cache Path = Setup.xml
LIS: Package File Relative Source Path = Setup.xml
LIS: finished parsing LIS package "{90120000-0011-0000-0000-0000000FF1CE}"
Error: Installation of this product requires operating system supplemental
language support. Type: 54::NoSupportedCulture.
Error: Installation of this product requires operating system supplemental
language support. Type: 54::NoSupportedCulture.
Error: Installation of this product requires operating system supplemental
language support. Type: 54::NoSupportedCulture.
Showing parent-less message Title: 'Setup Error', Message: 'The language of
this installation package is not supported by your system.
'
Message returned: 1
Catalyst execution finished: 05/27/2010 14:06:58. Return code: 30054.
Exception caught: NoSupportedCulture.
PERF: TickCount=1093671 Name=RunSetup Description=End function