Language pack doesn't work

[ArwenT]

Hi,

I would greatly appreciate help - I have Windows Vista installed on a new
laptop with Office trial version - activated and valid until May sometime.

I just bought Office Language Pack 2007 (Norwegian) to access proofing tools
in Word, but it doesn't seem to install properly. I have removed the program,
restarted the laptop and downloaded the program again several times, but with
no luck. I was only asked to enter the product key the first time.

There were some Windows updates in the system the first time I installed and
restarted, and I did find one reference to that. I followed the advice to
uninstall the language pack (I could only dump it in the trash can, because
it didn't show up as an installed program) and downloaded/reinstalled it
again, but nothing helps.

Is this because I have a trial version of Office? Or is there another trick?

Thank you in advance!
ArwenT

 

[ArwenT]

I get this information from Problem Reports and Solutions:

Program name is X12-34019.exe

Program compatibility problem

Description
This program might not have installed correctly

Problem signature
Problem Event Name: PCA2
Problem Signature 01: X12-34019.exe
Problem Signature 02: 0.0.0.0
Problem Signature 03: X12-34019.exe
Problem Signature 04: unknown
Problem Signature 05: unknown
Problem Signature 06: 1
Problem Signature 07: 201
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem
appcompat.txt