R
Robin
Hello all,
I have a user who is having trouble launching Word & Excel
attached documents from his email client. He is using
Lotus Notes 4.6.7 on a WinXP Home machine (brand new,
factory loaded installation), with Office XP Pro, also
factory loaded.
I am posting here because the Lotus folks have determined
that the error "An application to open this document
cannot be found" is not caused by Lotus Notes (or so they
say). He is able to detach the attachment to his PC &
open it that way, so file associations should not be the
problem. I wonder if there might be a setting somewhere
within Office that is modified when Lotus Notes is
installed? If anyone has experienced this, I'd deeply
appreciate a reply. Since Office was loaded prior to
Lotus Notes, perhaps doing Detect & Repair on Office would
help? Any Ideas?
Many thanks
I have a user who is having trouble launching Word & Excel
attached documents from his email client. He is using
Lotus Notes 4.6.7 on a WinXP Home machine (brand new,
factory loaded installation), with Office XP Pro, also
factory loaded.
I am posting here because the Lotus folks have determined
that the error "An application to open this document
cannot be found" is not caused by Lotus Notes (or so they
say). He is able to detach the attachment to his PC &
open it that way, so file associations should not be the
problem. I wonder if there might be a setting somewhere
within Office that is modified when Lotus Notes is
installed? If anyone has experienced this, I'd deeply
appreciate a reply. Since Office was loaded prior to
Lotus Notes, perhaps doing Detect & Repair on Office would
help? Any Ideas?
Many thanks