Layout changes back to landscape

E

Ed Lovas

No matter what document is opened... Word automatically changes the layout
to landscape!
Reinstalled Word X and resaved the Normal template for portrait. So a new
document is now in portrait but an existing document that was setup as
portrait opens up and changes back to landscape.
It has become extremely annoying setting the layout every time I want to
save or print something!
HELP!
 
B

Beth Rosengard

Hi Ed,

Are you saying that you open a document, change the layout from landscape to
portrait, close it, reopen it, and it has reverted to landscape again?

If that's the case, try the following fixes. And also, you don't say if
your version of Office is fully updated. Doing a Get Info on Word should
show it at version 10.1.4 (even with Office updated to 10.1.5).

1) Quit Word and navigate to your Normal template which should be in
/Applications/Microsoft Office X/Templates/. Rename Normal to something else
(like OldNormal), then relaunch Word. If this fixes the problem but you
have customizations, etc, in OldNormal that you want to maintain, you can
use Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (use IE not Safari to view this site):
<http://www.mvps.org/word/FAQs/WordMac/MacWordNormalTemplate.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

2) To test your Preference files, quit *all* Office Applications.
Navigate to your ~/library/preferences/Microsoft folder. Rename the
Microsoft Component Preferences, Word Settings (10), and Microsoft Office
Settings (10) files. When you restart Word, these files will be recreated.
If all is well, you can trash the old files. You will have to reset some
Preferences and AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 

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