"LDAP Directory Server (81)"

[JMcA]

When trying to view 'contacts', the message "can't find LDAP directory server
(81)" appears with an "OK" check-box. After clicking OK, or closing the
window the message continues to appear.
Can anyone help with how to solve this annoying problem?
Thanx!

 

[Russ Valentine [MVP-Outlook]]

I assume, then, that you do not use an LDAP? If so, remove the LDAP and
replace it with the Outlook Address Book. If you don't know how, provide
your Outlook version so someone can tell you.

 

[Mike S]

Russ, I'm using Outlook 2003, not using LDAP, and am getting the same error.
When I go to view/change directories or address books, I get a "the specified
account was not found. It might have been deleted" msg. After clicking OK,
the next window (Directories and Address Books) is empty. I can't see any
directories/addr books to remove them. I'm having a similar problems with
outlook address book. I've uninstalled/reinstalled Outlook, created a new
Outlook.pst file, but still no luck. Any ideas? Can I manually delete them
outside of Outlook? If so, I'm not sure where they are. Thanks for the
assist .... Mike S
===================

I assume, then, that you do not use an LDAP? If so, remove the LDAP and
replace it with the Outlook Address Book. If you don't know how, provide
your Outlook version so someone can tell you.
--
Russ Valentine
[MVP-Outlook]

When trying to view 'contacts', the message "can't find LDAP directory
server
(81)" appears with an "OK" check-box. After clicking OK, or closing the
window the message continues to appear.
Can anyone help with how to solve this annoying problem?
Thanx!

 

[Russ Valentine [MVP-Outlook]]

Are you following the directions here?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

It sounds like you many have a corrupt profile. Have you tried creating a
new one? How did you create your current one and is it configured with a
valid mail transport and Data File?
--
Russ Valentine
[MVP-Outlook]

Russ, I'm using Outlook 2003, not using LDAP, and am getting the same
error.
When I go to view/change directories or address books, I get a "the
specified
account was not found. It might have been deleted" msg. After clicking
OK,
the next window (Directories and Address Books) is empty. I can't see any
directories/addr books to remove them. I'm having a similar problems with
outlook address book. I've uninstalled/reinstalled Outlook, created a new
Outlook.pst file, but still no luck. Any ideas? Can I manually delete
them
outside of Outlook? If so, I'm not sure where they are. Thanks for the
assist .... Mike S
===================

I assume, then, that you do not use an LDAP? If so, remove the LDAP and
replace it with the Outlook Address Book. If you don't know how, provide
your Outlook version so someone can tell you.
--
Russ Valentine
[MVP-Outlook]

When trying to view 'contacts', the message "can't find LDAP directory
server
(81)" appears with an "OK" check-box. After clicking OK, or closing
the
window the message continues to appear.
Can anyone help with how to solve this annoying problem?
Thanx!

 

[Mike S]

Russ, First thatnks a million for helping out. Yes, I'm following the
directions you reference. I'm perplexed because my Contacts works fine ...
it's just that no addresses are visible when I go to my Address Book. From
the directions you reference:

How to Install the Outlook Address Book Service
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books, and
then click Next. [[Russ, when I do this I get a "the specified account was
not found. It might have been deleted". When I go to the next window where
the directories and addr books should be listed there are no entries]]
3. If your Outlook Address Book is listed, click Cancel, and then go to the
steps in the "How to Mark Your Contact Folder for Use with Your Address Book"
section.
4. If your Outlook Address Book is not listed, click Add.
5. Click to select Additional Address Books, and then click Next.
6. Click to select Outlook Address Book, and then click Next. [[Russ, when I
do this I get a "this account or directory type already exists and cannot be
specified twice" msg]]
7. Click OK when you receive the prompt that the address book you added will
not start until you click Exit from the File menu.
8. Click Finish.
9. Click Exit from the File menu, and then restart Outlook.

How to Mark Your Contact Folder for Use with Your Address Book [[Russ, this
part works as expected .. no problems here]
1. In the Folder List, click to select the folder you would like to use with
the Address Book. If you do not see the Folder List, click Folder List on the
View menu.
2. On the File menu, point to Folder, and then click Properties for your
folder name.
3. On the Outlook Address Book tab, click to select Show this folder as an
e-mail address book, type a descriptive name, and then click OK.

I assume my profile is the Outlook.pst file. If not, I don't know where it
is or what it's called. I created the new Outlook.pst file after
uninstalling/re-installing MS Office Pro 2003 the first time I started
Outlook. The warning came up -- as expected -- saying it could not find
Outlook.pst. It then took me to a "create or open" the .pst file window.
That's where I created it.

Hope that gives you enough info .... again, thanks a lot. Mike S

Are you following the directions here?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

It sounds like you many have a corrupt profile. Have you tried creating a
new one? How did you create your current one and is it configured with a
valid mail transport and Data File?
--
Russ Valentine
[MVP-Outlook]

Russ, I'm using Outlook 2003, not using LDAP, and am getting the same
error.
When I go to view/change directories or address books, I get a "the
specified
account was not found. It might have been deleted" msg. After clicking
OK,
the next window (Directories and Address Books) is empty. I can't see any
directories/addr books to remove them. I'm having a similar problems with
outlook address book. I've uninstalled/reinstalled Outlook, created a new
Outlook.pst file, but still no luck. Any ideas? Can I manually delete
them
outside of Outlook? If so, I'm not sure where they are. Thanks for the
assist .... Mike S
===================

I assume, then, that you do not use an LDAP? If so, remove the LDAP and
replace it with the Outlook Address Book. If you don't know how, provide
your Outlook version so someone can tell you.
--
Russ Valentine
[MVP-Outlook]
When trying to view 'contacts', the message "can't find LDAP directory
server
(81)" appears with an "OK" check-box. After clicking OK, or closing
the
window the message continues to appear.
Can anyone help with how to solve this annoying problem?
Thanx!

 

[Russ Valentine [MVP-Outlook]]

That warning usually indicates that you do not have either a valid mail
transport or a valid Outlook data file in your profile.
Make sure your profile contains both.
You may be better off just creating a new profile from scratch. You will
need to know the information for your mail account(s) and the name and
location of your Outlook Data File. Then follow the directions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
--
Russ Valentine
[MVP-Outlook]

Russ, First thatnks a million for helping out. Yes, I'm following the
directions you reference. I'm perplexed because my Contacts works fine
...
it's just that no addresses are visible when I go to my Address Book.
From
the directions you reference:

How to Install the Outlook Address Book Service
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books,
and
then click Next. [[Russ, when I do this I get a "the specified account was
not found. It might have been deleted". When I go to the next window
where
the directories and addr books should be listed there are no entries]]
3. If your Outlook Address Book is listed, click Cancel, and then go to
the
steps in the "How to Mark Your Contact Folder for Use with Your Address
Book"
section.
4. If your Outlook Address Book is not listed, click Add.
5. Click to select Additional Address Books, and then click Next.
6. Click to select Outlook Address Book, and then click Next. [[Russ, when
I
do this I get a "this account or directory type already exists and cannot
be
specified twice" msg]]
7. Click OK when you receive the prompt that the address book you added
will
not start until you click Exit from the File menu.
8. Click Finish.
9. Click Exit from the File menu, and then restart Outlook.

How to Mark Your Contact Folder for Use with Your Address Book [[Russ,
this
part works as expected .. no problems here]
1. In the Folder List, click to select the folder you would like to use
with
the Address Book. If you do not see the Folder List, click Folder List on
the
View menu.
2. On the File menu, point to Folder, and then click Properties for your
folder name.
3. On the Outlook Address Book tab, click to select Show this folder as an
e-mail address book, type a descriptive name, and then click OK.

I assume my profile is the Outlook.pst file. If not, I don't know where
it
is or what it's called. I created the new Outlook.pst file after
uninstalling/re-installing MS Office Pro 2003 the first time I started
Outlook. The warning came up -- as expected -- saying it could not find
Outlook.pst. It then took me to a "create or open" the .pst file window.
That's where I created it.

Hope that gives you enough info .... again, thanks a lot. Mike S

Are you following the directions here?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

It sounds like you many have a corrupt profile. Have you tried creating a
new one? How did you create your current one and is it configured with a
valid mail transport and Data File?
--
Russ Valentine
[MVP-Outlook]

Russ, I'm using Outlook 2003, not using LDAP, and am getting the same
error.
When I go to view/change directories or address books, I get a "the
specified
account was not found. It might have been deleted" msg. After
clicking
OK,
the next window (Directories and Address Books) is empty. I can't see
any
directories/addr books to remove them. I'm having a similar problems
with
outlook address book. I've uninstalled/reinstalled Outlook, created a
new
Outlook.pst file, but still no luck. Any ideas? Can I manually delete
them
outside of Outlook? If so, I'm not sure where they are. Thanks for
the
assist .... Mike S
===================
:

I assume, then, that you do not use an LDAP? If so, remove the LDAP
and
replace it with the Outlook Address Book. If you don't know how,
provide
your Outlook version so someone can tell you.
--
Russ Valentine
[MVP-Outlook]
When trying to view 'contacts', the message "can't find LDAP
directory
server
(81)" appears with an "OK" check-box. After clicking OK, or closing
the
window the message continues to appear.
Can anyone help with how to solve this annoying problem?
Thanx!

 

[Mike S]

Russ, You da' man!!!!! Deleting the old profile and creating a new one did
the trick!!! Everything is working the way it's supposed to!! I can't thank
you enough for your assistance. Thank you very much. Mike S

That warning usually indicates that you do not have either a valid mail
transport or a valid Outlook data file in your profile.
Make sure your profile contains both.
You may be better off just creating a new profile from scratch. You will
need to know the information for your mail account(s) and the name and
location of your Outlook Data File. Then follow the directions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
--
Russ Valentine
[MVP-Outlook]

Russ, First thatnks a million for helping out. Yes, I'm following the
directions you reference. I'm perplexed because my Contacts works fine
...
it's just that no addresses are visible when I go to my Address Book.
From
the directions you reference:

How to Install the Outlook Address Book Service
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books,
and
then click Next. [[Russ, when I do this I get a "the specified account was
not found. It might have been deleted". When I go to the next window
where
the directories and addr books should be listed there are no entries]]
3. If your Outlook Address Book is listed, click Cancel, and then go to
the
steps in the "How to Mark Your Contact Folder for Use with Your Address
Book"
section.
4. If your Outlook Address Book is not listed, click Add.
5. Click to select Additional Address Books, and then click Next.
6. Click to select Outlook Address Book, and then click Next. [[Russ, when
I
do this I get a "this account or directory type already exists and cannot
be
specified twice" msg]]
7. Click OK when you receive the prompt that the address book you added
will
not start until you click Exit from the File menu.
8. Click Finish.
9. Click Exit from the File menu, and then restart Outlook.

How to Mark Your Contact Folder for Use with Your Address Book [[Russ,
this
part works as expected .. no problems here]
1. In the Folder List, click to select the folder you would like to use
with
the Address Book. If you do not see the Folder List, click Folder List on
the
View menu.
2. On the File menu, point to Folder, and then click Properties for your
folder name.
3. On the Outlook Address Book tab, click to select Show this folder as an
e-mail address book, type a descriptive name, and then click OK.

I assume my profile is the Outlook.pst file. If not, I don't know where
it
is or what it's called. I created the new Outlook.pst file after
uninstalling/re-installing MS Office Pro 2003 the first time I started
Outlook. The warning came up -- as expected -- saying it could not find
Outlook.pst. It then took me to a "create or open" the .pst file window.
That's where I created it.

Hope that gives you enough info .... again, thanks a lot. Mike S

Are you following the directions here?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

It sounds like you many have a corrupt profile. Have you tried creating a
new one? How did you create your current one and is it configured with a
valid mail transport and Data File?
--
Russ Valentine
[MVP-Outlook]
Russ, I'm using Outlook 2003, not using LDAP, and am getting the same
error.
When I go to view/change directories or address books, I get a "the
specified
account was not found. It might have been deleted" msg. After
clicking
OK,
the next window (Directories and Address Books) is empty. I can't see
any
directories/addr books to remove them. I'm having a similar problems
with
outlook address book. I've uninstalled/reinstalled Outlook, created a
new
Outlook.pst file, but still no luck. Any ideas? Can I manually delete
them
outside of Outlook? If so, I'm not sure where they are. Thanks for
the
assist .... Mike S
===================
:

I assume, then, that you do not use an LDAP? If so, remove the LDAP
and
replace it with the Outlook Address Book. If you don't know how,
provide
your Outlook version so someone can tell you.
--
Russ Valentine
[MVP-Outlook]
When trying to view 'contacts', the message "can't find LDAP
directory
server
(81)" appears with an "OK" check-box. After clicking OK, or closing
the
window the message continues to appear.
Can anyone help with how to solve this annoying problem?
Thanx!