LDAP Directory Unavailable - Error Handling

[Tom Kaplan]

Please accept my apologizes if this is a duplicate post. I'm not familiar
with this system. This message is also posted as a reply to Neo's response
under "LDAP Directory Unavailable."

:
... In your opinion,
how should Microsoft handle the importing of accounts from Outlook Express?

In my opinion, the simplest answer is the best answer. Microsoft should not
change the way it imports the accounts from prior installations. However,
the pop-window in Outlook 2007 should be changed to be more informative and
useful to the user.

My suggestion would be something like this:

Outlook 2007 was unable to connect to the LDAP Server "__________".

An LDAP server allows users to connect to additional address books over the
web or over a company's intranet. For example, many companies maintain a
company-wide address book containing email addresses for all employees.

A prior installation of Outlook on this computer might have been configured
to connect to this LDAP server. If you no longer wish to connect to this
LDAP server, CLICK HERE to delete the LDAP server from your account settings.

If you want Outlook to connect to this LDAP server, contact your company's
IT department or the LDAP server provider to obtain the appropriate settings
to connect to this server.

Your current settings for LDAP servers and other address books can be viewed
and modified in Outlook 2007 by selecting the "Tools" menu, choosing "Account
Settings", and clicking on the tab labeled "Address Books."

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...add7e17e2&dg=microsoft.public.outlook.general

 

[Roady [MVP]]

"This message is also posted as a reply to Neo's response under "LDAP
Directory Unavailable."

Just curious; why did you post it as a new thread then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Please accept my apologizes if this is a duplicate post. I'm not familiar
with this system. This message is also posted as a reply to Neo's response
under "LDAP Directory Unavailable."

:
... In your opinion,
how should Microsoft handle the importing of accounts from Outlook
Express?

In my opinion, the simplest answer is the best answer. Microsoft should not
change the way it imports the accounts from prior installations. However,
the pop-window in Outlook 2007 should be changed to be more informative and
useful to the user.

My suggestion would be something like this:

Outlook 2007 was unable to connect to the LDAP Server "__________".

An LDAP server allows users to connect to additional address books over the
web or over a company's intranet. For example, many companies maintain a
company-wide address book containing email addresses for all employees.

A prior installation of Outlook on this computer might have been configured
to connect to this LDAP server. If you no longer wish to connect to this
LDAP server, CLICK HERE to delete the LDAP server from your account
settings.

If you want Outlook to connect to this LDAP server, contact your company's
IT department or the LDAP server provider to obtain the appropriate settings
to connect to this server.

Your current settings for LDAP servers and other address books can be viewed
and modified in Outlook 2007 by selecting the "Tools" menu, choosing
"Account
Settings", and clicking on the tab labeled "Address Books."

 

[Tom Kaplan]

I wasnt sure if anybody saw my reply.

When i posted the first thread, i got one email indicating that Neo had
replied, but i didnt get any further emails about your reply or my replies.
Since I wasnt being notified, I wasnt sure if either you or Neo got notified.
(Or if you cared.) Since you both responded to the first thread, i knew
someone was reading new threads, not sure if anyone was reading responses.

I'm done with threads. Feel free to email me directly at
(e-mail address removed). i'll leave the spam filter off.

"This message is also posted as a reply to Neo's response under "LDAP
Directory Unavailable."

Just curious; why did you post it as a new thread then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Please accept my apologizes if this is a duplicate post. I'm not familiar
with this system. This message is also posted as a reply to Neo's response
under "LDAP Directory Unavailable."

:
... In your opinion,
how should Microsoft handle the importing of accounts from Outlook
Express?

In my opinion, the simplest answer is the best answer. Microsoft should not
change the way it imports the accounts from prior installations. However,
the pop-window in Outlook 2007 should be changed to be more informative and
useful to the user.

My suggestion would be something like this:

Outlook 2007 was unable to connect to the LDAP Server "__________".

An LDAP server allows users to connect to additional address books over the
web or over a company's intranet. For example, many companies maintain a
company-wide address book containing email addresses for all employees.

A prior installation of Outlook on this computer might have been configured
to connect to this LDAP server. If you no longer wish to connect to this
LDAP server, CLICK HERE to delete the LDAP server from your account
settings.

If you want Outlook to connect to this LDAP server, contact your company's
IT department or the LDAP server provider to obtain the appropriate settings
to connect to this server.

Your current settings for LDAP servers and other address books can be viewed
and modified in Outlook 2007 by selecting the "Tools" menu, choosing
"Account
Settings", and clicking on the tab labeled "Address Books."