License Problem

[penny.stinson]

I have networked two macs and purchased and installed two copies of
Office:Mac (2004). I now find that my second mac is reading the
license info off the first one and not allowing me access on the
second one. I have uninstalled and reinstalled the software on the
second mac at least a dozen times, then discovered Microsoft's
instructions "Error message when you try to start an Office 2004 for
Mac program: "Microsoft Office 2004 is already in use". So I followed
those instructions at least a dozen times to remove the Office 2004
for Mac licensing information and it has not resolved the issue. So,
even after buying two **%@* licenses I still cannot use both computers
at once.

Can anybody tell me what I'm doing wrong and walk me through a
solution?

 

[JE McGimpsey]

I have networked two macs and purchased and installed two copies of
Office:Mac (2004). I now find that my second mac is reading the
license info off the first one and not allowing me access on the
second one. I have uninstalled and reinstalled the software on the
second mac at least a dozen times, then discovered Microsoft's
instructions "Error message when you try to start an Office 2004 for
Mac program: "Microsoft Office 2004 is already in use". So I followed
those instructions at least a dozen times to remove the Office 2004
for Mac licensing information and it has not resolved the issue. So,
even after buying two **%@* licenses I still cannot use both computers
at once.

First, I assume you made sure you made sure that each machine is
actually using a different license.

Second, are you following the instructions to use Remove Office to
remove only licensing information?

Just for info, were all Office applications closed on both machines when
you removed the licensing info?

Take a look here for an alternative way to remove the required files:

http://www.mcgimpsey.com/macoffice/office/pid.html