Limit on PST within Outlook 2007

[Rendezvous]

I have a users who is experiencing an issue with his Outlook 2007, when he
opens Outlook it says ‘The user has exceeded his quota, no new messages can
be sent or received until you remove some of your files.’ If he goes through
OWA there is no issue.

I’ve checked that there is no limit on mailbox size specified in Exchange. I
have tried to manually specify a 20GB limit 20971520 KB on the server but he
continues to receive this error.

Is anyone away of a client setting that can limit the size of a OST / PST
file?

The user is not part of a active directory, his computer is part of a
workgroup only.

 

[DL]

There is a MS kb article on setting max file sizes in the registry, I dont
have the url, and I'm unsure whether it would help

 

[Diane Poremsky [MVP]]

He is using a pst? Roaming profile? He could be exceeding his windows
profile space quota - it's not a mailbox quota, that is why he only gets it
in outlook, not owa and why the message says to removes some files.

--
Diane Poremsky [MVP - Outlook]



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[Brian Tillman]

I have a users who is experiencing an issue with his Outlook 2007,
when he opens Outlook it says ‘The user has exceeded his quota, no
new messages can be sent or received until you remove some of your
files.’ If he goes through OWA there is no issue.

I’ve checked that there is no limit on mailbox size specified in
Exchange. I have tried to manually specify a 20GB limit 20971520 KB
on the server but he continues to receive this error.

Is anyone away of a client setting that can limit the size of a OST /
PST file?

While there is a way to limit the size of the PST below the default 20GB,
the message you relate is NOT the message Outlook displays when that limit
is reached. In fact, the message you transcribed is EXACTLY the message you
see when there is a quota on the Exchange mailbox. OWA's behavior is
always, in my opinion, suspect because it is not a real mail client. It
wouldn't surprise me to find out that OWA won't tell you when your mailbox
quota has been exceeded. Despite your believe that there is no quota, I,
for one, do not see how that could be true. In any event, I don't believe
the issue is the size of the PST.