Dale C. Myers said:
So, more information about Mark's "carefully planned demo" might
be helpful.
First, buy the high-quality thumbscrews so they can't escape.
Actually it didn't take much work beyond extensive testing of a
pair of well-prepared sample documents. If possible, don't even
use the same PC; put two side-by-side and have the empty-paragraph
version of the document open on one PC and the SpaceBefore/After
version on the other. Use a page (and a zoom level) that shows
about 4-5 paragraphs, and engage Show/Hide to display the codes.
(This might be a good time to euthanize the people who get upset
over them....)
Then demonstrate selecting a paragraph and cutting it to move
it up or down, emphasizing the extra steps and thinking required
to do it on the empty-paragraph version. If you're feeling
especially cocky you can "stack the deck" a bit by using the
two-clicks-in-the-margin method to select the paragraph on the
"nice" document, since the lion's share of users don't know
about this, and anything that jazzes them briefly predisposes
them to accept other suggestions. Also, immediately show them
the the Paragraph-Up and Paragraph-Down shortcuts (CTRL+Up and
CTRL+Down), which work as intended *except* in the empty-paragraph
version.
Granted, Microsoft has squirreled away many more useful shortcuts,
(e.g., the built-in but un-shortcutted commands to go forward or
backward by one sentence), and you can dispense these in small
quantities later. (Remember that most users hesitate to learn
too many tricks at once, even if they enjoy each one.)
If you're charged with the care & feeding of Word and its users
at your organization and you have any "free time" (oh! ah! oww!),
you may want to wade into some of the simpler elements of Word
macros and begin writing (rather than recording) some to handle
tasks that users find tedious or repetitive. Every organization
can benefit from someone who gets even halfway into that stuff.
For reasons already stated I'd shy away from macros that commit
manual formatting if at all possible. Plenty of other VBA-like
things can save your users time and nerves; often all it takes
is a few minutes of listening to someone's complaints to spark
an idea that'll smooth out a difficult task. After the initial
admittedly nasty learning curve, VBA macros can be a real boon
to the bottom line. I typically write or refine 2 or 3 every
day, and the time savings are often immediate.