Link problem under MS Office 2002 "Outlook Shortcuts" pane.

[John in SAN]

Hi -

I'm recovering from a fatal hard-drive crash (with a new h-d) and have a few
issues remaining. One of those is that, in Outlook 2002, I no longer have
access to the Office components via the Outlook Shortcut pane. The main
e-mail page comes-up on the right, but when I click on any of shortcut links
(Outlook Today, Inbox, Calendar, Contacts, Tasks, Notes, Deleted Items), the
large window on the right turns gray and displays the following message:

"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The folder no longer exists."

Did corrupt a link somewhere?? Please help!!

Thanks...John

 

[Diane Poremsky [MVP]]

How did you restore outlook? The shortcut file is pointing to the wrong
folders - find the file with the extension FAV and delete it. Outlook will
make a new one.

It's under
%USERPROFILE%\Application Data\Microsoft\Outlook
Copy and paste it in the address bar of windows explorer.
(if not its at
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook)

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

 

[John in SAN]

Diane - PERFECT! Your suggestion worked...I didn't have to copy & past to
the WE address bar - I just deleted the FAV file, shut-down Outlook and
re-opened the app, which generated a new FAV file. Thank you very much!!

How did you restore outlook? The shortcut file is pointing to the wrong
folders - find the file with the extension FAV and delete it. Outlook will
make a new one.

It's under
%USERPROFILE%\Application Data\Microsoft\Outlook
Copy and paste it in the address bar of windows explorer.
(if not its at
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook)

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Hi -

I'm recovering from a fatal hard-drive crash (with a new h-d) and have a
few
issues remaining. One of those is that, in Outlook 2002, I no longer have
access to the Office components via the Outlook Shortcut pane. The main
e-mail page comes-up on the right, but when I click on any of shortcut
links
(Outlook Today, Inbox, Calendar, Contacts, Tasks, Notes, Deleted Items),
the
large window on the right turns gray and displays the following message:

"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The folder no longer exists."

Did corrupt a link somewhere?? Please help!!

Thanks...John

.