link sent to user does not work

[mike]

An e-mail with a link to a file on our file server does
not work. The sender (a domain admin) pasted the address
into the e-mail (ex. <\\server\share\file>) but the
recipient was not able to click on it. The recipient is a
domain admin with full rights to the folder where the file
is stored. I had the sender resend the email to me and I
was able to click on the link and open the file. Any help
would be appreciated.

 

[CMF]

Let me preface that I have just joined this group, and am not near as
knowledgable about this stuff as others, but like taking stabs.

Is the recipient opening his mail in a plan text format? I believe you need
html, or at least rich text to get the links. Plan text would not house the
link.

Let me know if I am right or wrong, as I am sure someone else will!

Thanks
Maury
Wylie, TX